Kelly Booker
Milan,Ill
Summary
Dynamic Supervisor of Operations with a proven track record at Sears Seating, excelling in team leadership and workflow optimization. Spearheaded initiatives to enhance communication, reduce conflicts, and boost staff morale. Adeptly managed inventory to align with business demands, ensuring smooth operations and customer satisfaction. Skilled in conflict resolution and workforce planning, fostering a collaborative and efficient workplace environment.
Overview
10
10
years of professional experience
Work History
Supervisor of Operations
Sears Seating
03.2015 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
Education
Associates - Child Development
Blackhawk College
Moline, IL08.1986
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Workflow optimization
- Recruitment and hiring
- Program planning
- Task delegation
- Workforce planning
- Project planning and development
- Warehouse operations
Accomplishments
Was promoted to manufacturing supervisor. Then with in 3 years was promoted to supervisor of service .Where I plan and developed my own schedules to meet the demands.I have also supervised welding,warehouse,and paint departments.
Timeline
Supervisor of Operations
Sears Seating
03.2015 - Current
Associates - Child Development
Blackhawk College
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