Kelly Brashaw

• Benefits sourcing/administration/enrollment/reporting
• Recruitment and onboarding/offboarding
• Employee relations
• Federal/state/local law compliance
• Payroll administration
• Administer policies and procedures
• Identify learning needs and source options

• Handled benefits administration/enrollment
• Responsible for employee relations
• Processed payroll via ADP
• Handled transition during sale of the family business

• Led The Training Department for employee benefits division (Gallagher Benefit Services)
• Conducted L&D needs assessments and followed through on executing needs
• Partnered with Human Resources and business leaders to implement learning programs
• Served as LMS administrator for the Division
• Developed and executed producer orientation
• Launched external client CE programs
• Executed Consultative Selling Skills Program for production staff
• Managed divisional training budget
• Generated reports via Oracle
• Served as divisional lead for Corporate Intern and Career Associate Programs
• Served as divisional lead for hiring and onboarding corporate led initiative
• Led merger partner integration team with respect to professional operating standards
• Served as HIPAA Privacy Officer for the Division
• Trained merger partners on implementation of key professional operating standards
• Worked collaboratively as part of the internal auditing team, performed audits on key professional standards at a local branch level including documentation on remediation
• Compiled and analyzed key audit data in development and execution of annual strategic plan focused on improving audit scores on critical standards and driving efficiency
• Served as divisional project lead on Job Architecture Project (shadowed and interviewed employees to construct an accurate picture of duties/skills required for FLSA classification and title standardization)
• Managed and trained on divisional publication management system

Managed all aspects of Human Resources including:

• Benefits sourcing/enrollment/administration
• Recruiting - sourcing and interviewing candidates
• Worker’s compensation claims
• Employee relations
• Facilitated new employee orientation
• Tracked and analyzed statistics such as turnover and staffing effectiveness
• Ensured JCAHO compliance related to HR functions