Kelly Breyette
Schenectady,NY
Summary
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Team Member
Target Distribution Center
Wilton, NY
11.2024 - Current
- Operated warehouse equipment safely, adhering to safety protocols and standards
- Trained new team members on operational procedures and best practices for efficiency
- Streamlined workflow processes, enhancing productivity in order fulfillment tasks
- Conducted regular quality inspections to maintain standards and reduce product returns
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Developed strong cooperative relationships with coworkers and managers
- Worked different stations to provide optimal coverage and meet production goals
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments
Shift Supervisor/Team Leader
Panera Bread
08.2016 - 11.2024
- Open/close cafe (count tills, deploy employees to needed positions, maintain cleanliness, bake as needed, perform daily upkeep tasks such as temperature monitoring of product)
- Managed inventory levels, coordinating timely stock replenishment to optimize product availability
- Helped store management meet standards of service and quality in daily operations
- Monitored staff performance, providing feedback to maintain high service standards and productivity levels
- Resolved customer complaints promptly, ensuring satisfaction and retention through effective problem-solving strategies.
- Trained and mentored new team members on service protocols and operational procedures
- Assist customers with online orders, in house orders, or questions
- Trained new employees and delegated daily tasks and responsibilities
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly
- Drive speed and quality of service
- Work with management team to prepare for meetings, assist with scheduling, cover call outs
- Supervised daily operations, ensuring compliance with food safety standards and company policies
Recruiter
Janitronics Facility Services
05.2022 - 02.2023
- Analyze competitor wages and overall job market to ensure competitive benefits submitted to company executives weekly
- Schedule and coordinate job fairs and hiring events
- Submit a weekly action plan to drive staffing efforts within the recruiting department
- Work together with ATS CSM to identify and solve any issues or bugs within the onboarding system
- Complete paperwork, drug screening, and background requirements for new hires
- Work with Director of Human Resources to transition all company records from paper to digital
- Conducted thorough interviews and assessments to evaluate candidate fit for organizational culture and role demands
- Utilized applicant tracking systems to manage candidate pipelines and enhance communication efficiency
- Implemented onboarding programs that improved new hire retention rates and accelerated integration into teams
- Analyzed recruitment data to identify trends, optimize sourcing channels, and improve overall hiring effectiveness
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume
- Coordinated schedules to arrange management interviews with applicants
- Created engaging job postings that accurately reflected position requirements while showcasing company culture
- Developed targeted recruitment strategies to attract qualified candidates for various facility service roles
- Collaborated with hiring managers to define job requirements and streamline selection processes
- Assisted in launch of a new ATS/onboarding software and facilitated transition of new hires from previous software
Recruiting Assistant
Janitronics Facility Services
Albany, NY
06.2021 - 05.2022
- Assist current employees with questions or concerns regarding work schedule, administrative tasks, training, transfers, and HR-related matters
- Build interpersonal relationships with over 2000 existing and new employees
- Stocking, supplying, and keeping inventory of office supplies
- Liaison between supervisors and new hires
- Filing of new, current, and termed employees
- Provided support in onboarding new hires, facilitating smooth transitions into the company.
- Scan and manage tax credit forms
- Answer and direct incoming phone calls
- Build class list of 8-12 trainees and confirm attendees twice weekly
- Work closely with HR regarding employees returning to work or transferring to new locations
- Coordinated recruitment efforts to source and screen candidates for various positions
- Managed applicant tracking system to streamline candidate evaluation processes
- Conducted initial phone screenings to assess candidate qualifications and fit for roles
Education
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
Hyattsville, MD09.2027
High school diploma -
Guilderland High School
Guilderland Center, NY06.2017
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Goal setting and achievement
- Training and mentoring
- Task prioritization
Timeline
Team Member
Target Distribution Center
11.2024 - Current
Recruiter
Janitronics Facility Services
05.2022 - 02.2023
Recruiting Assistant
Janitronics Facility Services
06.2021 - 05.2022
Shift Supervisor/Team Leader
Panera Bread
08.2016 - 11.2024
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
High school diploma -
Guilderland High School