Kelly Brophy

• Supported inventory management by organizing stock and ensuring timely replenishment of merchandise.
• Trained new staff on operational procedures, ensuring adherence to company standards and policies.
• Collaborated with team members to create an efficient workflow and improve overall store operations.

Developed shipping performance metric reports for management review to enable informed decision-making.

• Tracked orders and notified customers of status or potential delays.
• Trained new employees on logistics procedures, promoting a consistent approach across the team.
• Ensured compliance with industry regulations, reducing the risk of fines or penalties.

• Collaborated with team members to enhance delivery processes and customer satisfaction.
• Trained new staff on delivery protocols and customer interaction standards.
• Resolved customer inquiries and issues, fostering positive relationships and trust.
• Monitored vehicle maintenance needs, ensuring reliability of delivery fleet.

• Delivered products to customer locations, ensuring timely and accurate service.
• Assisted customers with product setup and troubleshooting during delivery.
• Maintained vehicle cleanliness and compliance with safety standards consistently.
• Trained new drivers on company protocols and customer service expectations.
• Implemented process improvements for streamlined delivery operations, enhancing overall efficiency.