Kelly Burdette
Bremerton,WA
Summary
Dynamic and results-driven professional with a proven track record at Bearcreek Espresso, excelling in customer service and team leadership. Adept at managing operations and finances, I foster strong client relationships and enhance satisfaction through innovative solutions. Known for my attention to detail and ability to multitask effectively in high-pressure environments.
Overview
30
30
years of professional experience
Work History
Bartender/Concessions Worker
Let's Work Together
08.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
Owner/Operator, Barista
Bearcreek Espresso
01.1994 - 12.1997
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
No Degree - Business Education
Olympic College
Bremerton, WAGED -
Olympic High School
Bremerton, WA06-1984
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
Timeline
Bartender/Concessions Worker
Let's Work Together
08.2023 - 10.2023
Owner/Operator, Barista
Bearcreek Espresso
01.1994 - 12.1997
No Degree - Business Education
Olympic College
GED -
Olympic High School
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