KELLY BYLER
Goshen,IN
Summary
Experienced and reliable candidate skilled in delivering excellent patient care. Proficient in patient intake, data entry, and clinical procedures. Demonstrates exceptional communication and problem-solving abilities, dedicated to providing high-quality healthcare services.
Overview
24
24
years of professional experience
1
1
Certification
Work History
REGISTERED MEDICAL ASSISTANT
Urology Associates Of Elkhart
06.2012 - Current
- Triaged patients and performed vital checks for patient flow facilitation
- Document medical data in patient charts, facilitate accurate records
- Proficient in computerized charting systems such as Athena and some Nextgen experience
- Administer injections, perform urine checks, prepare specimens for lab testing, insert catheters, remove catheters, teach patients to self-cath and give injections
- Assist physicians with cystoscopies, biopsies, stent removals and pelvic exams
- Experience with performing Urodynamics and post tibial nerve stimulation
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Oriented and trained new staff on proper procedures and policies.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Properly sterilize equipment and disinfect exam and lab areas
- Excellent communication with patients
- Process patient referrals, register patients and schedule appropriately
- Schedule surgeries and diagnostic testing
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- In charge of ordering medical supplies for 12 years.
Bank Teller
Key Bank
01.2001 - 01.2002
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Education
MEDICAL ASSISTANT -
Ivy Tech
Elkhart, IN02.2011
COMMUNICATION IN BROADCAST COMMUNICATION -
Huntington University
Huntington, IN06.1996
HIGH SCHOOL DIPLOMA -
Goshen High School
Goshen, IN06.1996
Skills
- Medical Histories and Vital Statistics
- Advanced Anatomy Knowledge
- Sterile Procedures and Techniques
- Direct Patient Care
- Medical Terminology
- HIPAA Compliance
- Laboratory Specimen Collection
- Patient Scheduling
- Inventory Management
- Compassionate
Certification
RMA
References
Jan Greer, former Urology Associates practice manager
(574) 533-370-2118
Chris Haller, current Urology Associates practice manager
(574) 514-4822
Timeline
REGISTERED MEDICAL ASSISTANT
Urology Associates Of Elkhart
06.2012 - Current
Bank Teller
Key Bank
01.2001 - 01.2002
COMMUNICATION IN BROADCAST COMMUNICATION -
Huntington University
HIGH SCHOOL DIPLOMA -
Goshen High School
MEDICAL ASSISTANT -
Ivy Tech
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