Kelly Campbell
Southwick,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
37
37
years of professional experience
Work History
Registration Coordinator
Holyoke Medical Center
Holyoke, MA
11.2021 - Current
- Maintained strict adherence to HIPAA regulations, safeguarding sensitive patient information through proper handling and storage practices.
- Developed strong organizational skills that enabled effective multitasking without compromising accuracy or attention to detail in record-keeping responsibilities.
- Collaborated with medical staff to facilitate seamless communication between departments, resulting in better coordination of care.
- Demonstrated adaptability by quickly learning new software systems and technologies to maintain efficiency in an ever-changing healthcare environment.
- Provided exceptional customer service to diverse populations, accommodating language barriers or special needs when necessary during the registration process.
Cardiac Monitor Technician
Holyoke Medical Center
Holyoke, MA
08.2020 - 10.2021
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
- Assisted in saving lives through efficient recognition and reporting of life-threatening arrhythmias.
Birthing Center Medical Secretary
Holyoke Medical Center
Holyoke, MA
05.1993 - 04.2020
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Maintained current and accurate medical records for patients.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Registered and verified patient records before triage with most up-to-date information.
Nursing Assistant
Holyoke Medical Center
Holyoke, MA
04.1988 - 04.1993
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
Certification - Medical Coding
AAPC
09-2024
Certificate - Medical Billing And Coding
Holyoke Community College
Holyoke, MA08.2024
Skills
- Dependable and responsible
- Time management
- Medical Billing and Coding certified
- Friendly, positive attitude
- Multitasking Abilities
Education
Holyoke, MA
Contact
Southwick, MA 01077
Skills
- Decision-making capabilities
Timeline
Registration Coordinator
Holyoke Medical Center
11.2021 - Current
Cardiac Monitor Technician
Holyoke Medical Center
08.2020 - 10.2021
Birthing Center Medical Secretary
Holyoke Medical Center
05.1993 - 04.2020
Nursing Assistant
Holyoke Medical Center
04.1988 - 04.1993
Certification - Medical Coding
AAPC
Certificate - Medical Billing And Coding
Holyoke Community College
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