Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Kelly Casey

Kelly Casey

Rochester,NY
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates

Summary

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

27
27
years of professional experience

Work History

Amazon DPS Delivery Driver

Amazon
09.2023 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Inspected load security and checked for damages.
  • Fostered positive working relationships with regular customers.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Protected people and equipment from hazardous materials by using correct procedures.

Accounts Payable Clerk

University Of Rochester
01.2018 - 02.2021
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Maintained good working relationships with vendors and resolved disputes.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.

Server

Hyatt
02.2000 - 02.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Hairstylist

Pharaohs Hairum
01.2004 - 01.2013
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.

Customer Service Cashier

Wegmans Supermarket
12.1996 - 02.2001
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Education

No Degree - Liberal Arts And General Studies

Monroe Community College, Rochester, NY

Trade - Cosmetology Education

Shear Ego International School of Hair Design, Rochester, NY
05.2004

High School Diploma -

Mercy High School , Rochester, NY
05.2000

Skills

  • GPS and Route Planning
  • Map Reading Skills
  • Heavy Hauling
  • Route Logs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Amazon DPS Delivery Driver - Amazon
09.2023 - Current
Accounts Payable Clerk - University Of Rochester
01.2018 - 02.2021
Hairstylist - Pharaohs Hairum
01.2004 - 01.2013
Server - Hyatt
02.2000 - 02.2021
Customer Service Cashier - Wegmans Supermarket
12.1996 - 02.2001
Monroe Community College - No Degree, Liberal Arts And General Studies
Shear Ego International School of Hair Design - Trade , Cosmetology Education
Mercy High School - High School Diploma,

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Kelly Casey