Vanessa Sims
Queens,NY
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
18
18
years of professional experience
Work History
Amazon DPS Delivery Driver
Amazon
10.2023 - 02.2024
- Enhanced delivery efficiency by 2% optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Front Desk Receptionist
Blink Fitness
11.2017 - 06.2018
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Daycare Assistant
New Beginnings Daycare
04.2012 - 06.2013
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.
Site Supervisor
Hall of Fame Music Store
10.2005 - 06.2008
- Improved construction project efficiency by effectively managing resources and overseeing site operations.
- Achieved timely completion of projects by coordinating with contractors and ensuring adherence to schedules.
Education
Forest Hills High School
Queens, NY06.2006
Skills
- Communication
- Guest Relations
- File Management
- Clerical Support
Timeline
Amazon DPS Delivery Driver
Amazon
10.2023 - 02.2024
Front Desk Receptionist
Blink Fitness
11.2017 - 06.2018
Daycare Assistant
New Beginnings Daycare
04.2012 - 06.2013
Site Supervisor
Hall of Fame Music Store
10.2005 - 06.2008
Forest Hills High School
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