Results-driven Mental Health Assistant focusing on patient safety and therapeutic communication. Experienced in mentoring staff and developing engaging group activities, ready to contribute to improved patient care and team effectiveness.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Mental Health Assistant
Umass Memorial Health I Harrington Hospital
Webster, MA
09.2020 - Current
Assisted mental health professionals in implementing treatment plans and monitoring patient progress.
Provided direct support to patients in daily activities and therapeutic programs.
Maintained accurate documentation of patient behaviors, affect, mental status, and milieu engagement.
Utilized therapeutic communication techniques to establish rapport, alleviate patient anxiety, and facilitate effective care planning.
Developed and led group activities to promote social skills and emotional well-being among patients.
Identified potential safety risks within the environment, contributing to improved facility protocols.
Participated in staff training programs to expand knowledge of best practices in the field of mental health support.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Performed scheduled patient safety checks and documented results.
Monitored and recorded vital signs (BP, pulse, respiration, temperature, O2 saturation, and pain) to ensure accurate baseline tracking and patient safety.
Executed scheduled safety checks to ensure patient safety and adherence to unit protocols.
Led hands-on training for new hires, successfully mentoring incoming team members.
Maximized shift productivity by restocking supplies, inventory, and maintaining an organized environment.
Facilitated efficient patient intake and discharge operations within the unit, ensuring seamless care transitions.
Conducted continuous constant observation for patients on suicide or safety precautions to ensure immediate safety and mitigate crisis situations.
Assisted in the restraint and safety of high risk patients during acute behavioral episodes.
Housekeeper
Day Kimball Healthcare
Putnam, CT
07.2019 - 09.2020
Removed trash and recyclables daily to maintain cleanliness and prevent waste buildup.
Established and maintained clean environments in healthcare buildings by vacuuming, dusting, and sterilizing patient areas.
Changed bed linens and collected soiled linens for cleaning.
Disinfected and mopped bathrooms and patient rooms to keep facilities sanitary and clean.
Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Trained new employees on all departmental procedures and provided assistance in finding and stocking necessary cleaning supplies.
Accepted accountability for all assigned building keys, master keys and access cards.
Housekeeper
UMass Memorial Health I Harrington Hospital
Webster, MA
09.2018 - 09.2020
Lead Bartender
Denning Enterprise
Tolland, CT
09.2002 - 06.2018
Took customer orders and capitalized on opportunities to upsell special beverages and food options.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Applied excellent organizational and multitasking abilities to handle simultaneous customers while avoiding necessary delays, in a professional and courteous manner.
Closed out cash register with accuracy and prepared cashier report, as well as preparing register for next shift.
Managed daily cash flow, including secure bank deposits and balancing daily receipts.
Education
Licensed Practical Nurse - Nursing
Quinsigamond Community College
Worcester, MA
06-2026
Certified Nursing Assistant -
Quinebaug Valley Community College
Killingly, CT
08-2020
High School Diploma -
Putnam High School
Putnam, CT
06-1996
Certification
Current BLS certification
Current AVADE certified
Current certificate in Domestic Violence and Sexual Assault training