Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Chouinard

Phoenix

Summary

Dynamic leader with a proven record of exceeding sales targets and enhancing customer satisfaction through effective communication and team collaboration. Expertise in streamlining operations and fostering a cohesive work environment, leading to improved service delivery and operational efficiency.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Door Dash
Phoenix, Arizona
06.2024 - Current
  • Ensured prompt delivery of food orders to maintain customer satisfaction.
  • Communicated with customers to confirm order details and resolve concerns.
  • Notified customers of delays to reduce support calls.

Server

Towers of America
San Antonio, Texas
06.2023 - 06.2024
  • Executed opening and closing duties, including dining area setup and supply restocking.
  • Delivered exceptional service to high volumes of daily customers.
  • Operated POS terminals for order input, bill splitting, and total calculations.
  • Promptly delivered food orders with courtesy and professionalism.

Trainer, Server And Bartender

Texas Roadhouse
03.2021 - 03.2023
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained composure during peak hours to elevate guest experiences.
  • Efficiently multitasked to meet high demands of dining operations.
  • Executed opening and closing duties, including supply restocking.

Manager, Bartender And Server

Zapata's
01.2020 - 10.2020
  • Engaged with patrons to deliver exceptional customer service and effectively manage orders.
  • Oversaw daily operations to streamline workflow and boost team collaboration.
  • Created staff schedules to ensure optimal resource allocation and coverage.
  • Provided leadership during organizational changes and crisis situations.

Education

Cosmo license -

Hollywood Beauty
Orlando, FL
02-2015

AAS Degree - undefined

Sheridan College
Sheridan, WY
05-2011

GED - undefined

Northwest College
Cody, WY
10-2003

Skills

  • Time management
  • POS systems proficiency
  • Customer relationship management
  • Attention to detail
  • Team collaboration
  • Work ethic and punctuality
  • Receptiveness to feedback
  • Persistence and poise
  • Communication skills

Timeline

Delivery Driver

Door Dash
06.2024 - Current

Server

Towers of America
06.2023 - 06.2024

Trainer, Server And Bartender

Texas Roadhouse
03.2021 - 03.2023

Manager, Bartender And Server

Zapata's
01.2020 - 10.2020

AAS Degree - undefined

Sheridan College

GED - undefined

Northwest College

Cosmo license -

Hollywood Beauty