Summary
Overview
Work History
Skills
Timeline
Generic

Kelly Comp

Columbus,OH

Summary

At Skyline Chili, I excelled as a Restaurant Shift Manager, adept in task delegation and fostering staff motivation. I ensured seamless order management and cash handling, significantly enhancing customer satisfaction. My proactive approach in training staff and cultivating customer relationships underlines my ability to merge hard skills with interpersonal finesse.


Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.

Overview

18
18
years of professional experience

Work History

Restaurant Shift Manager

Skyline Chili
07.2018 - Current
  • Am proficient in every store position and regularly backed up front-line staff.
  • Communicated with health inspectors during inspections and resolved issues found.
  • Assigned tasks to employees and oversaw opening of restaurant.
  • Observed cash handling and security procedures during shifts to recognize and address issues with staff.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.

Commodities Expert

Toys R Us
02.2016 - 06.2018

Returned to my previous position after a short stint trying to return to my original career of printing. Realized that I thoroughly enjoyed my position at Toys R us and that the grass is not always greener on the other side.

Sign Maker

Fast Signs
08.2014 - 02.2016
  • Assembled interior signs and added tactile or braille additions to substrate.
  • Installed vinyl on vehicle doors, windows and body panels for partial coverage or complete wraps.
  • Prepared vinyl for application on substrates or flat socks with associated weeding, trimming and taping.
  • Completed finish trimming, grommeting, and hemming on signage.
  • Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.

Commodities Expert

Toys R Us
12.2012 - 08.2014
  • Developed and maintained courteous and effective working relationships.
  • Developed strong communication and organizational skills through working on projects and resets.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights about items and supporting the decision-making process weighing the pros and cons.
  • very detail oriented.

Cash Office

Toys R Us
01.2007 - 11.2012
  • Efficiently Balanced all Drawers at beginning of day.
  • Worked reports to check for inaccuracies.
  • Worked closely with Loss Prevention Leadership, assisting them in catching theft internally and externally and working with them to build the case.

Skills

  • Task Delegation
  • Order Management
  • Staff Motivation
  • Inventory Control
  • Staff Training
  • Customer Complaint Resolution
  • Cash handling oversight
  • Money Handling

Timeline

Restaurant Shift Manager

Skyline Chili
07.2018 - Current

Commodities Expert

Toys R Us
02.2016 - 06.2018

Sign Maker

Fast Signs
08.2014 - 02.2016

Commodities Expert

Toys R Us
12.2012 - 08.2014

Cash Office

Toys R Us
01.2007 - 11.2012
Kelly Comp