Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Kelly Comstock

Des Moines,IA

Summary

Goal oriented employee with extensive experience in dedicated customer service. Remains highly poised, positive, and confident to thrive in fast-paced patient-centered environments. Focused on continual self- improvement to professionally represent company.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Receptionist

Mercy One
08.2023 - Current
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Manager

Starbucks Hy-vee
01.2020 - 08.2023
  • Collaborate with staff for maximize customer satisfaction, streamline procedure, and improve bottom-line profitability
  • Assign tasks to associates to fit skill levels and maximize team performance
  • Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.

Barista

Starbucks Hy-vee
01.2018 - 01.2019
  • Maintained calm demeanor during high- volume periods and special events
  • Operated cash register, collected payments, and provided accurate change
  • Greeted guests with pleasant smile and superior customer service

Education

No Degree -

Des Moines Area Community College
Ankeny, IA
01-2019

High School Diploma -

Carlisle High Shool
Carlisle
08-2018

Skills

  • Staff Development
  • Customer Service
  • Data Entry
  • Organization

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.

Timeline

Receptionist

Mercy One
08.2023 - Current

Manager

Starbucks Hy-vee
01.2020 - 08.2023

Barista

Starbucks Hy-vee
01.2018 - 01.2019

No Degree -

Des Moines Area Community College

High School Diploma -

Carlisle High Shool

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Kelly Comstock