Kelly Crafts
Durham
Summary
Dynamic professional with extensive experience in safety and business compliance. Recognized for exceptional relationship-building and decision-making skills, facilitating efficient contracts and compliance management. Committed to optimizing processes to enhance productivity and reduce risks.
Overview
25
25
years of professional experience
Work History
Director of Safety and Business Compliance
Eastern Communications/NEC Group, LLC
10.2000 - 03.2026
- Streamlined documentation processes, improving accessibility and retrieval of contracts.
- Spearheaded initiatives resulting in more efficient contractor and customer onboarding.
- Developed a comprehensive centralized project tracking system that ensured sales and operational teams had timely, accurate status information, reducing gaps.
- Oversaw compliance with contractual obligations, minimizing risks and disputes.
- .Fostered partnerships with key stakeholders to drive collaborative efforts and enhance service delivery.
- Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
- Facilitated communication between internal teams and external partners, ensuring seamless collaboration throughout the contracting process.
- Ensured third party supplier compliance platforms. Including Avetta, Coupa, and ISNetworld were up to date.
- Streamlined contract renewal processes, reducing turnaround time and improving operational efficiency.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Designed and coordinated training programs focused on safety and leadership development to promote compliance and career progression.
- Created and implemented tools and procedures to improve productivity and safety compliance to field employees.
- Implemented best practices in incident and injury management from initial reporting through insurance claim handling.
Senior Administrative Manager
Eastern Communications/NEC Group
10.2000 - 03.2026
- Directed administrative operations, ensuring efficiency and compliance with company policies.
- Streamlined communication processes across departments, enhancing collaboration and information flow.
- Managed budgeting and financial forecasting, optimizing resource utilization and cost control.
- Managed multi-state, multi trade, and prevailing wage payroll processing accurately and efficiently, ensuring employees were paid on time without discrepancies.
- Maintained up-to-date knowledge of labor laws and regulations affecting human resources practices, ensuring company-wide compliance.
- Collaborated with executive management to align human resources strategies with organizational objectives.
- Oversaw human resources functions such as recruitment, onboarding, training, and performance evaluations to maintain a skilled workforce in the region.
- Enhanced financial reporting accuracy and job costing through meticulous attention to detail and thorough review of accounting records.
- Managed fixed asset accounting, from acquisition and depreciation tracking to disposal and gain/loss calculations.
- Developed and maintained rolling cashflow forecasts.
Education
University of Pittsburgh
Pittsburgh, PASkills
- Relationship building
- Verbal and written communication
- Decision-making
- Project coordination
- Employee development
- Contract and vendor management
- Rules and regulations
- Multitasking and organization
- Process improvement
Accomplishments
- Reduced contractor onboarding time by 35% by leveraging organizational technology, while safeguarding compliance and protecting business interests.
- By implementing better hiring practices, improved training, and nurturing a culture of safety, reduced companywide incidents by 75%.
Timeline
Director of Safety and Business Compliance
Eastern Communications/NEC Group, LLC
10.2000 - 03.2026
Senior Administrative Manager
Eastern Communications/NEC Group
10.2000 - 03.2026
University of Pittsburgh