Kelly Cramatte

• Served as initial contact point between police and public, facilitating effective communication.
• Executed dispatching activities to coordinate response efforts efficiently.
• Utilized various databases, online systems, and multiple video sources for real-time information access.

- Main point of contact between public and the department

- Operate the department radio, computer system, DCJS E-Justice portal, card access system, along with security cameras and the various fire alarm computers.

- Check parking lots to verify parking permits and ticket or tow all unauthorized vehicles.

- Make sure all doors on campus are secure after normal building hours.

- Answer a multi-line phone system

-Prioritized calls and dispatched appropriate police units

- Operates computers, communications, and support equipment, consistent with New York State E-Justice rules and regulations.

-Prepares written reports and maintains the police department blotter as assigned.

-Operates radio, telephone, and broadcast equipment

-Is first point of direct contact with the public

- Read and effectively interpreted small-scale maps and information from computer screen to determine locations and provide directions.

- Handled emergency phone calls calmly and obtained pertinent information with composed approach.

• Entered patient information into system, including insurance, demographics and health history.
• Checked patients in and out for appointments and collected co-payments.
• Called patients to confirm scheduled appointments and obtain additional details.
• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
• Protected patients by observing strict HIPAA guidelines.
• Answered multi-line phone system and directed callers to requested personnel and departments.

• Registered patients and scheduled appointments.
• Assisted with referrals and prepared medical records for patients.
• Maintained confidentiality of records relating to clients' treatment
• Scheduled appointments for patients via phone and in person.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Recorded vital signs and medical history for each patient.
• Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.

- Perform and assist in milking operations on a 100 cow dairy farm

- Ensure cattle have access to food and water

- Clean barn after each milking