Kelly Dabbs
Mebane,NC
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
Work History
General Manager
MYEYEDR
Burlington, NC
07.2021 - Current
- Coordinated onboarding sessions to integrate new hires into company culture.
- Monitored training effectiveness and gathered feedback for improvements.
- Organized and coordinated training sessions for new employees.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
- Managed staff schedules and performance evaluations for team members.
- Enhanced customer service standards through staff coaching and feedback.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
General Manager
Panera Bread
Chapel Hill, NC
10.2017 - 07.2021
- Managed staff schedules and performance evaluations for team members.
- Oversaw daily operations of restaurant to ensure smooth functioning.
- Enhanced customer service standards through staff coaching and feedback.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Ensured compliance with health and safety regulations across the restaurant.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
Shift Supervisor/Asst. Mgr
Panera Bread
Ashland, KY
05.2013 - 10.2017
- Trained and mentored team members on customer service techniques.
- Supervised daily operations and ensured high-quality service standards.
- Coordinated shift schedules to maintain optimal staffing levels.
- Monitored inventory levels and assisted with stock management tasks.
- Enforced health and safety regulations in food preparation areas.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
Associate/Associate trainer
Panera Bread
Ashland, KY
11.2010 - 05.2013
Education
Diploma -
South Point High School
08.2001 - 07.2013
Skills
- Strong command presence
- Work ethic
- Customer service
- Relationship building
- Communication
- Driving for results
- Leadership
- Problem solving
- Time management
- Adaptability
- Empathic listener
- Leadership skills
- Staff scheduling
- Compliance enforcement
- Team building
- Effective communication
- Coaching techniques
- Strategic planning
- New business development
References
- Ashley Sill, Gather, 804-833-1545
- Chelsea Jannone, MYEYEDR, 910-988-5929
Timeline
General Manager
MYEYEDR
07.2021 - Current
General Manager
Panera Bread
10.2017 - 07.2021
Shift Supervisor/Asst. Mgr
Panera Bread
05.2013 - 10.2017
Associate/Associate trainer
Panera Bread
11.2010 - 05.2013
Diploma -
South Point High School
08.2001 - 07.2013