Kelly Dalrymple

• scheduling in collaboration with TMS, Transportation management Services, and Uber Freight the off site online platform for scheduling loads.
• Continued improvement by running reports on inventory based on QA release and when the load is scheduled and addressing any conflicts with associated departments to correct.
• Enhanced operational efficiency through the development and implementation of standard operating procedures for the Scheduling Clerk role.
• Displayed exceptional time management skills by consistently meeting deadlines for scheduling tasks and promptly addressing urgent requests.
• Reduced appointment conflicts for improved customer satisfaction through meticulous attention to detail.
• Improved office efficiency with thorough record-keeping of appointments, reschedules, and cancellations.
• Streamlined scheduling processes by implementing efficient software tools and organizational techniques.
• Contributed to a well-organized workplace by consistently updating electronic calendars with pertinent information regarding appointments.
• Collaborated with cross-functional teams to accommodate special requests or schedule changes, maintaining a high level of flexibility.
• Provided exceptional customer service, assisting clients with booking appointments and resolving scheduling issues.
• Facilitated smooth communication between departments by promptly addressing scheduling inquiries and concerns.
• Implemented time-blocking and schedule notifications to optimize time management.

• Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
• Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
• Reviewed order data to verify transactions and shipping dates.
• Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
• Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
• Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
• Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
• Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Established strong relationships with carriers, enabling prompt resolution of any logistical challenges that arose during transit.
• Enhanced overall productivity by maintaining a well-organized and efficient work area.
• Streamlined communication between departments, facilitating smooth coordination of shipments and deliveries.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Processed required paperwork to expedite handling of shipped and received goods.
• Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.

Milk Receiver

Filler Operator

Box Maker

Dry Warehouse

Top Sealer

Palletizer Operator

Forklift Operator

Loading/ unloading trailers

Staging orders

Scanning product into inventory / putting into proper locations

• Positioned animals for diagnostic imaging such as x-rays and scans.
• Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
• Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Improved client relations through effective communication and education on pet health needs.
• Provided customer support to clients, answering questions and addressing concerns.
• Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Guarded priority air crafts and highly sensitive weapons.