Kelly Dane
Paralagel
Volo,IL
Overview
24
24
years of professional experience
Work History
Customer Service Representation
Dane Monuments
Libertyville, Illinois
2020.04 - Current
- Update account information to maintain customer records.
- Offer advice and assistance to customers, paying attention to special needs or wants.
- Respond to customer requests for products, services, and company information.
- Monitor customer accounts to identify and rectify billing issues.
- Answer phone calls regarding financial matters such as payments due.
- Document business expenses and sales.
Bankruptcy Paralegal
Law Firm Of Kenneth S. Borcia & Associates
Libertyville, IL
01.2000 - 03.2023
- Review and draft legal documentation related to Bankruptcy Proceedings using Pacer and ECF Filing System.
- Provide updates to clients throughout case progression.
- Focused on Chapter 7 and Chapter 13 cases from initial intake to post-discharge.
- Assisted Attorneys with any case issues.
- Reviewed, edited and filed proof of claims when necessary.
- Manage and organized case files and assist with other administrative tasks as required.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bachelor of Arts - Communications
Roosevelt University
Chicago, IL05.2003
Associate of Arts -
College of Lake County
Grayslake, IL 05.2000
Skills
- Client Interviews
- Confidentiality Understanding
- Bankruptcy Processes
- Database Searching
Timeline
Customer Service Representation
Dane Monuments
2020.04 - Current
Bankruptcy Paralegal
Law Firm Of Kenneth S. Borcia & Associates
01.2000 - 03.2023
Bachelor of Arts - Communications
Roosevelt University
Associate of Arts -
College of Lake County
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