Kelly Darby
Mount Horeb,WI
Summary
Experienced health professional with over 20 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
17
17
years of professional experience
Work History
Psychometrist
UW Hospital And Clinics
Madison, Wisconsin
11.2009 - Current
- Adept in adhering to strict standardized protocols in administration and scoring measured Neuropsychological tests.
- Recognize diverse nature of each patient and help sustain motivation and maximal effort to complete measure.
- Administered specialized test batteries for Pediatric Epilepsy research study, outpatient and inpatient persons.
- Train post-docs, new hires and students in specialized tests and computer spreadsheets and database.
Counselor
Foundations Counseling Center
Belleville, Wisconsin
09.2006 - 11.2009
- Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention.
- Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Tracked progress according to goals for interventions.
Licensed Clinical Social Worker
Mercy Hospital
Janesville , Wisconsin
06.2005 - 09.2006
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community.
- Performed short-term therapy, provided education and responded to crisis situations.
- Presented clinical documentation and observations to interdisciplinary team.
Education
Master of Arts - Social Work
UW-Milwaukee
Milwaukee, Wisconsin05.2005
Bachelor of Science - Psychology
UW-La Crosse
La Crosse, Wisconsin12.2000
Skills
- Positive Reinforcement Methods
- Mental Health Assessments
- Behavior Observation
- Critical Thinking
- Patient Rapport
- Microsoft Office
- Patient Needs Assessment and Referral
- Patient Confidentiality and Data Security
- Communicating to Patients and Families
- Exceptional Customer Service
- Crisis Evaluation and Intervention
Timeline
Psychometrist
UW Hospital And Clinics
11.2009 - Current
Counselor
Foundations Counseling Center
09.2006 - 11.2009
Licensed Clinical Social Worker
Mercy Hospital
06.2005 - 09.2006
Master of Arts - Social Work
UW-Milwaukee
Bachelor of Science - Psychology
UW-La Crosse
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