Kelly Doyle
Atlanta,GA
Summary
Dynamic leader with a proven track record at D&H Distributing, adept in operational performance tracking and fostering employee engagement. Leveraged interpersonal communication to enhance team productivity and efficiency, achieving significant improvements in inventory management. Skilled in Office Applications and strategic problem resolution, consistently exceeding KPIs.
Overview
27
27
years of professional experience
Work History
Inbound Operations Manager
D&H Distributing
Newnan, Ga
06.2023 - Current
- Manage operations staff and kept both salaried and hourly employees compliant with company policies and procedures
- Empowered employees to take ownership of their work, leading to improved accuracy and productivity
- Conducted regular performance reviews, utilized our observation feedback program to help identify areas needing improvement and developed action plans to improve performance
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
Department Manager
Sears Holdings
Forest Park, Ga
01.2001 - 06.2012
- Built strong operational teams to meet process and production demands.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Collaborated with other departments to ensure seamless coordination in achieving company wide objectives
- Measured and reviewed performance via KPIs and metrics.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Inbound/Outbound Supervisor
Kmart Fashions
01.1998 - 12.2000
- [Describe your responsibilities and achievements in terms of impact and results
- Use examples but keep in short.]
Education
Bachelor of Science - Quantitative Methods of Management Science
Kean University
Union, NJSkills
- Proficient in Office Applications
- Effective Team Leadership
- Interpersonal Communication Skills
- Operational Performance Tracking
- Strategic Problem Resolution
- Employee Engagement
Hobbies and Interests
- Hobby #1
- Hobby #2
- Hobby #3
- Hobby #4
Timeline
Inbound Operations Manager
D&H Distributing
06.2023 - Current
Department Manager
Sears Holdings
01.2001 - 06.2012
Inbound/Outbound Supervisor
Kmart Fashions
01.1998 - 12.2000
Bachelor of Science - Quantitative Methods of Management Science
Kean University
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