Kelly Dufresne
Palm Harbor
Summary
A hardworking student at Florida State University’s Dedman College of Hospitality. Very well adapted communication skills through the different high level experiences within the hospitality industry, as well as a focus on Global Club Management and Leadership. Recognized well for working with people, as well as organizing events and planning strategies. Serv-safe certified.
Overview
3
3
years of professional experience
Work History
Server
Augusta National Golf Club- Master's Tournament
04.2024 - 04.2024
- Managed tables creating a full fine dining experience for professional golfers, members, and their families
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cocktail Server
Ocean Reef Club Key Largo
06.2023 - 08.2023
- Developed relationships with many high level club members, while working with my team to serve many guests drinks and food simultaneously around the pool and bar area.
- Upselling liquors
Club Staff Member
Wolf Hospitality, Recess
09.2022 - 07.2023
- Contributed to increased revenue by promoting club events, and merchandise effectively.
- Greeted guests, counted bands, and made sure everything ran smoothly at the door
- Open and closing duties
Food Runner, Hostess
Ozona Blue Grilling
05.2022 - 06.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Headed the Expo-line, and directed servers and foodrunners
- Host duties, opening and closing duties, cleaning
Associate
Dicks Sporting Goods
09.2021 - 05.2022
- Worked varied hours to meet seasonal and business needs.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
Retail Sales Associate
PacSun Clothing
06.2021 - 01.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Loss prevention, creating displays, opened & closed, inventory
Education
Bachelor of Science - Global Club Management & Leadership
Florida State University
Tallahassee, FL12.2025
Skills
- Developing relationships with member's & guests
- Working with professionalism in all regards, especially when handling high-level clientele
- Gregarious, highly skilled in interpersonal communication
- Event planning, and coordinating
- Leading a team to success through high pressure situations
- Evaluating Sales solutions, Upselling
- F&B serving, bar skills, food-running, hostessing, POS system management
Timeline
Server
Augusta National Golf Club- Master's Tournament
04.2024 - 04.2024
Cocktail Server
Ocean Reef Club Key Largo
06.2023 - 08.2023
Club Staff Member
Wolf Hospitality, Recess
09.2022 - 07.2023
Food Runner, Hostess
Ozona Blue Grilling
05.2022 - 06.2023
Associate
Dicks Sporting Goods
09.2021 - 05.2022
Retail Sales Associate
PacSun Clothing
06.2021 - 01.2022
Bachelor of Science - Global Club Management & Leadership
Florida State University
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