Energetic and empathetic professional with knack for building positive relationships and ensuring client satisfaction. Possesses understanding of healthcare processes and proficient in managing patient information and coordinating with medical staff. Committed to facilitating smooth referral processes to enhance patient care and support organizational goals. Knowledgeable [Desired Position] with thorough understanding of referral processes and client management. Proven track record of effectively coordinating and facilitating referrals in fast-paced environment. Demonstrated expertise in communication and problem-solving skills.
Transplant Coordinator for eleven years. Referral Triage Coordinator , remote. Currently Clinical Referral Specialist.
Respond to hospital referrals in a timely manner. EMR review for evaluation of the potential organ donor. Huddle with the care team for current treatment plan, make recommendations for improving outcome of potentially recovered organs. Send blood specimen for serology testing and HLA.
Follow active referrals via phone and possible re-onsite patients as deemed necessary. Professional, experienced conversations with hospital care team.
Approach families for donation either by phone or in person. Support families through the donation process.