Kelly Fackler
Gainesville,FL
Summary
Dynamic professional with a proven track record at Outback Steakhouse, excelling in customer service and teamwork. Adept at managing high-pressure situations and enhancing guest satisfaction. Skilled in multitasking and attention to detail, ensuring seamless operations. Committed to continuous learning and delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Server Assistant
Outback Steakhouse
03.2023 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Host
Ryans Pizza And Pub
03.2022 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Science - Journalism Sports Media
University of Florida
Gainesville, FL05-2027
Associate of Arts - General
Santa Fe College
Gainesville, FL06-2025
High School Diploma -
Cocoa Beach High School
Cocoa Beach, FL05-2023
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Customer service
- Heavy lifting
Extracurricular activities
- Owned and operated my own photography business. Photographed senior portraits, engagements, variety of different sports, and team photos.
- Captain of my high schools JROTC raiders mixed female and male team my senior year.
- Held a leadership position in my high schools JROTC program. This position included taking care of the organizations social media and all school wide presentations that included the program.
Timeline
Server Assistant
Outback Steakhouse
03.2023 - Current
Host
Ryans Pizza And Pub
03.2022 - 08.2022
Bachelor of Science - Journalism Sports Media
University of Florida
Associate of Arts - General
Santa Fe College
High School Diploma -
Cocoa Beach High School
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