Summary
Overview
Work History
Education
Skills
Personal Information
Timeline

Kelly Findley

Randall Ross
Albany,NY
2027
years of professional experience

CRPA-P with over 30 years of experience in Caregiving, Healthcare, Medical office, Co-occurring disorders, and client service. Brings lived recovery experience, advocacy, strength and compassionate support

Work History

Caregiver, Special Needs

10 Years 10 Months
Randall Ross | Albany, NY | 12.2015 - Current
  • Supported daily activities, appointments, independence and personal goals; coordinated with family and providers.
  • Provided Person Centered Care

Waitress

2 Years 3 Months
76 Diner | Latham, NY | 01.2023 - 04.2025
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment, enhancing overall service quality.
  • Accurately processed food and drink orders using diner point-of-sale system to enhance customer satisfaction

Certified Nurse Assistant

5 Years 2 Months
Edna Tina Wilson Living Center | Rochester, New York | 01.2001 - 03.2006
  • Delivered compassionate care to seniors with Dignity and Respect.
  • Assisted with daily living tasks to enhance quality of life for residents.
  • Collaborated with team members and communicated observations to health care staff, ensuring effective continuity of care.
  • Adhered to HIPAA and infection control standards to maintain patient confidentiality and safety.

Mortgage Loan Officer Assistant

Alliance Mortgage Corporation | Rochester, New York
  • Reviewed loan applications and credit information, assessing eligibility for loans and streamlining approval process.
  • Collected and organized income, asset, and credit documents from applicants to ensure comprehensive loan files. And Coached people through the process

Education

Certified Recovery Peer Advocate - Human Resource

Recovery Coach Academy | Schenectady, NY | 04-2026

Master Gardener

Cornell Cooperative Extension | Voorheesville, NY | 01-2026

Medical Office Assistant

BOCES 2 | Rochester, NY

Certified Nursing Assistant

NYS Department of Health | Rochester, NY

High School Diploma

GED | Rochester, NY

Skills

Person-Centered Care
HIPAA Compliance
Care Coordination Support
Behavioral Assessments
Trauma-informed communication
Motivational advocacy
Peer and support navigation
Active Listening Skills
Person Centered Care
Office productivity skills
Medical terminology

Personal Information

Title: Certified Recovery Peer Advocate Provisional

Timeline

Waitress

76 Diner
01.2023 - 04.2025Read More

Caregiver, Special Needs

Randall Ross
12.2015 - CurrentRead More

Certified Nurse Assistant

Edna Tina Wilson Living Center
01.2001 - 03.2006Read More

Mortgage Loan Officer Assistant

Alliance Mortgage Corporation
Read More

Recovery Coach Academy

Certified Recovery Peer Advocate from Human Resource
Read More

Cornell Cooperative Extension

Master Gardener
Read More

BOCES 2

Medical Office Assistant
Read More

NYS Department of Health

Certified Nursing Assistant
Read More

GED

High School Diploma
Read More
Kelly Findley