Kelly Foegen
Cheektowaga
Summary
Proactive and caring worker with one year of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
17
17
years of professional experience
Work History
Infant Teacher
University At Buffalo Child Care Center
01.2023 - Current
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in conducting regular observations and evaluations of infant growth, adjusting lesson plans as needed based on developmental progress.
Customer Service Accounting
Wegmans
07.2007 - Current
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
- Assisted other departments if they needed assistance with their time card, projections, or other questions.
Education
Associate of Arts - Early Childhood Education
Erie Community College
Buffalo, NY12.2022
Bachelor of Arts - English
SUNY Buffalo State
Buffalo, NY05.2017
Skills
- First Aid Training
- Patience and Empathy
- Safety awareness
- Strong Work Ethic
- Friendly
- CPR
Timeline
Infant Teacher
University At Buffalo Child Care Center
01.2023 - Current
Customer Service Accounting
Wegmans
07.2007 - Current
Associate of Arts - Early Childhood Education
Erie Community College
Bachelor of Arts - English
SUNY Buffalo State
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