Summary
Overview
Work History
Education
Skills
Timeline
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KELLY FOSTER

Tampa,FL

Summary

Bartending and hospitality professional committed to elevating team skills and operational efficiency. Extensive experience in delivering high-quality training programs that enhance knowledge and performance. Team-oriented with focus on achieving optimal results and adapting to evolving needs. Proficient in mixology techniques and effective communication.

Overview

20
20
years of professional experience

Work History

Bartender/Trainer

Tavern In The Square
06.2012 - 06.2025
  • Provide friendly and efficient service to ensure a pleasant dining experience for all guests suggesting menu items and preparing specialty drinks according to specifications.
  • Fostered repeat business and clientele of regular patrons
  • Top performer in both daily and weekly sales and beverage competitions
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Take the lead in setting up and serving large banquet parties usually to return guests that have requested my service again
  • Appropriately suggested additional items to guests to increase restaurant and personal sales
  • Served high customer volumes daily and during special events, nights, and weekends.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Generated top sales with knowledge obtained through studying food and beverage in order to provide the ultimate guest experience and ensure returning customers.
  • TIPs and ServSafe Certification

Server/Bartender/Trainer

Uno Chicago Grill
08.2011 - 08.2012
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests in order to ensure guest satisfaction.
  • Managed closing duties, stocking and reconciliation of cash drawers
  • Carried out various side work duties including cleaning and maintaining neat and attractive work areas
  • Promoted and endorsed the company to bring in new business
  • Politely answered phone calls in a prompt manner
  • Trained new staff to the best of their ability

Server/Manager/Trainer

Friendly’s Ice Cream
07.2005 - 08.2011
  • Welcomed and acknowledged all guests in a friendly, service-oriented manner.
  • Completed opening duties including preparing all food until first cook arrived for work.
  • Managed employees while maintaining positive and upbeat attitude to provide pleasant guest experience.
  • Actively complied with all health department regulations and rectified any issues immediately
  • Maintained a professional tone of voice and communication at all times, including during peak high stress rush hours.
  • Checked in deliveries and signed off products received
  • Correctly calculated charges, issued bills and collected payments
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
  • Delivered exceptional, friendly and fast service in busy environment
  • Supported all areas and team members in restaurant as necessary, such as setup, cleanup, prep work, preparing food, and equipment maintenance.
  • Oversight of other employees and carrying out all duties with enthusiastic personality
  • Making personable and memorable experience for all guest

Education

High School Diploma -

Woburn Highschool
Woburn

Skills

  • Proficient in sales methodologies
  • Effective prioritization skills
  • Proficient in problem resolution
  • Clear verbal communication
  • Skilled in conflict mediation
  • Strong organizational skills
  • Maintains composure in challenging situations
  • Positive and approachable demeanor
  • Committed team contributor

Timeline

Bartender/Trainer

Tavern In The Square
06.2012 - 06.2025

Server/Bartender/Trainer

Uno Chicago Grill
08.2011 - 08.2012

Server/Manager/Trainer

Friendly’s Ice Cream
07.2005 - 08.2011

High School Diploma -

Woburn Highschool

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