Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nicole McNamara

Newport,RI

Summary

Dynamic and knowledgeable server with multiple years experience in service industry. Excelling in high-volume service, guest engagement, and customer satisfaction. Expertise in beverage selection and effective communication ensures memorable dining experiences. Adaptable under pressure, I thrive in fast-paced environments while anticipating guest needs and delivering exceptional hospitality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Tavern in the Square
Cranston, Rhode Island
02.2025 - Current
  • Achieved high volume service with quick table turnover during peak hours.
  • Provided accurate recommendations for rotating craft beers, cocktails, and seasonal menus.
  • Collaborated with bar and kitchen staff to ensure timely service and seamless operations.

Hairstylist

Freelance
Newport, Rhode Island
02.2016 - Current
  • Collaborated with clients to identify preferred hairstyles and preferences for tailored unique styles
  • Developed strong relationships with clients to which led to a loyal retention and referral based clientele
  • Trained clients on optimal home hair care maintenance methods and recommended products to support customer goals

Server

Stoneacre Brasserie
Newport, Rhode Island
10.2024 - 03.2025
  • Adapted to a blend of formal and casual dining expectations, adjusting pace, and tone to guest needs.
  • Guided guess through menu offerings with thorough recommendations, and informed allergies/dietary info.
  • Maintained extensive knowledge of wine list and updated weekly chef specials.

Bartender/ Server/Restaurant Hostess

Pasta Beach
Newport, Rhode Island
05.2018 - 03.2025
  • Provided attentive, knowledgeable, service in all front-of-house roles, including bartending, serving, and hosting.
  • Maintained control of high-volume bar in dining shifts, managing tickets, tabs, and multitasking under pressure.
  • Supported smooth, shift transitions and team operations into varied roles as needed.

Education

Cosmetology -

Toni & Guy Hairdressing Academy
Cranston, RI
01-2015

Associate of Arts -

University of Rhode Island
Kingston, RI
01-2014

Skills

  • Beverage expertise
  • Sales proficiency
  • Customer service
  • Hospitality management
  • Outgoing demeanor
  • Beer and wine knowledge
  • Adaptability under pressure
  • Effective communication
  • Mixology skills
  • Guest needs anticipation

Certification

  • TIPS Certificaction

References

References available upon request.

Timeline

Server

Tavern in the Square
02.2025 - Current

Server

Stoneacre Brasserie
10.2024 - 03.2025

Bartender/ Server/Restaurant Hostess

Pasta Beach
05.2018 - 03.2025

Hairstylist

Freelance
02.2016 - Current

Cosmetology -

Toni & Guy Hairdressing Academy

Associate of Arts -

University of Rhode Island

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