JACQUELINE VAN DERKEYL
Watertown
Summary
Server and bartender with 15+ years of restaurant experience providing attentive, reliable service in fast-paced environments. Skilled at managing multiple priorities, anticipating guest needs, making thoughtful menu recommendations, and working closely with front- and back-of-house teams.
Overview
14
14
years of professional experience
Work History
SERVER
Greg’s Restaurant
Watertown, MA
09.2011 - 01.2026
- Anticipated guest needs and responded promptly to requests, ensuring satisfaction and addressing concerns professionally.
- Provided warm, attentive service while efficiently managing multiple tables in a fast-paced dining environment.
- Guided guests through menu choices and made recommendations based on preferences and dietary considerations.
- Coordinated with kitchen and front-of-house staff to ensure smooth, timely service during peak shifts.
- Cultivated relationships with regular guests, fostering loyalty and encouraging repeat business.
SERVER/BARTENDER
John Harvard’s Brewery and Ale House
Cambridge, MA
07.2015 - 08.2016
- Provided prompt table and bar service to ensure guest satisfaction during peak hours.
- Applied cocktail and draft beer knowledge to answer questions and make beverage recommendations.
- Executed opening and closing bar duties, maintaining cleanliness and organization of service area for optimal guest experience.
- Handled cash transactions and maintained accuracy of cash drawer while ensuring compliance with alcohol-service and ID-verification regulations.
Education
Master of Arts - Physical Education
Salem State University
Salem, MA01-2025
Bachelor of Science - Health and Fitness Studies
Regis College
Weston, MA01-2014
Skills
- Guest service
- Customer service excellence
- Table management
- Menu recommendations
- Beverage expertise
- Alcohol service compliance
- POS and cash handling
- Payment processing
- Shift management
- Team collaboration
- Professional appearance
- Strong work ethic
- Guest engagement
ADDITIONAL EXPERIENCE
- Long-Term Substitute Adapted Physical Education Teacher | Newton Public Schools, Newton, MA | 2026-01–2026-06
- Long-Term Substitute Physical Education Teacher | Newton Public Schools, Newton, MA | 2024-10–2025-02
Timeline
SERVER/BARTENDER
John Harvard’s Brewery and Ale House
07.2015 - 08.2016
SERVER
Greg’s Restaurant
09.2011 - 01.2026
Bachelor of Science - Health and Fitness Studies
Regis College
Master of Arts - Physical Education
Salem State University