Kelly Gambino
Minneapolis,MN
Summary
Driven by a strong foundation in substance abuse knowledge and professional ethics, I excelled at MN Adult & Teen Challenge, enhancing client recovery through innovative coping strategies and relapse prevention. Demonstrated expertise in resource referrals and boundary setting, achieving significant client progress and maintaining strict confidentiality. Skilled in empowering individuals towards self-sufficiency with a compassionate, results-driven approach.
Overview
5
5
years of professional experience
Work History
Recovery Coach
MN Adult & Teen Challenge
03.2023 - Current
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Administered random toxicity and breathalyzer tests
- Transported Clients to appoinments.other activities
Certified Peer Recovery Specialist
Kyros
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
- Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
- Provided crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
- Participated in ongoing training opportunities to stay current with industry trends and enhance professional expertise as a Peer Recovery Specialist.
- Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
- Connected clients with community resources and services, fostering a strong support network for sustained recovery.
- Enhanced client recovery by developing and implementing individualized peer support plans.
Case Coordinator
Metro Hope Ministries
09.2019 - Current
- Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
- Managed over [Number] assigned cases and projects in [Year].
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
- Assisted clients in achieving self-sufficiency by connecting them with relevant community resources and support services.
- Provided thorough assessments of clients'' needs, resulting in accurate service referrals and appropriate resource allocation.
- Participated in ongoing professional development opportunities to stay current on best practices in case management and enhance skills as a Case Coordinator.
- Demonstrated cultural competence in working with diverse populations, ensuring equitable access to services for all clients.
- Documented each patients' activity in program-specific databases.
- Facilitated group sessions focused on skill-building and empowerment topics for the benefit of program participants.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Education
GED -
Harding High
ST.Paul MN05.1993
Skills
- Substance Abuse Knowledge
- Resource referrals
- Self-Care Techniques
- Professional ethics
- Boundary Setting
Timeline
Recovery Coach
MN Adult & Teen Challenge
03.2023 - Current
Certified Peer Recovery Specialist
Kyros
05.2022 - Current
Case Coordinator
Metro Hope Ministries
09.2019 - Current
GED -
Harding High
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