Kelly Garcia
Henderson,NV
Overview
8
8
years of professional experience
Work History
Sales Associate
SunglassHut
07.2018 - Current
- Open and closed store
- Maintained and built relationships with 50+ customers daily, providing exceptional customer service and efficient products
- Informing customers of each brand that were carried in store
- Knowledging the customers needs and wants for an excellent purchase.
Vendor
Dolce Gabbana
02.2023 - 05.2024
- Accountable for event presale, goals and set-up.
- Connect with customers to be able to assist with their shopping experience
- Promote special events.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Maintained accurate records on all transactions, payments, and correspondence with vendors, ensuring transparency and compliance.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Responded to customer issues promptly to build strong professional relationships.
Assistant Regional Director / Office Manager / HR Assistant
Stratus Building Solutions
08.2021 - 01.2023
- Inspected the service that was provided by Franchise to the customer, Maintained and built relationships with customer and franchisees
- Analyzed financial statement, Validated that all statement were accurate and complete
- Planned presentation for prospect Franchisee
- Managing each Franchise scope of work
- Billing and Collecting, Coordinated Directors schedule for upcoming meetings and events
- Input new hire in ADP.
Personal Assistant
Vox Electronics/Coltan Electronics/G&D Electronics/Cross Connection
11.2020 - 06.2021
- Utilized NOVA to assist customers in returns, exchanges, and purchasing
- Utilized WorkBooks for payroll
- Collected five stores money in a weekly basis, keeping track of each deposit in excel spreadsheet
- Entering new hire data in ADP.
Seasonal Cashier
Lowes
11.2020 - 06.2021
- Utilized Genise system to assist customers in returns, placing orders, checking inventory
- Opened store credit accounts whenever possible to help grow store revenue
- Trained new cashiers and informed them of our daily tasks as a cashier.
HR Assistant
Bed Bath & Beyond
10.2016 - 12.2019
- Processed and packed while utilizing mobile barcode computer, JDA, and Optoro
- Assisted in scheduling appointments, conducted pre-interviews
- Communicated with candidates to ensure all requirements were met prior to training
- Assisted in HR administrative tasks, including data entry, record-keeping, and document preparation
- Contributed to employee orientation programs, facilitating the onboarding process
- Collaborated with management to address employee concerns and provide support in resolving issues
- Supported HR projects as needed, demonstrating adaptability and flexibility in changing priorities.
Education
Associates in Social Behavioral Science -
Mt. San Jacinto Community College
Associates in Communications -
Mt. San Jacinto Community College
BS in Criminal Justice And Criminology -
Arizona State University
05.2022
Skills
- Microsoft Office (Excel, PowerPoint)
- Data Entry
- Sales Force
- Bilingual
- Google suite
- Management
- HR
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Leadership Experience
Stratus Building Solutions, Las Vegas, NV, Assistant Regional Director / Office Manager / HR Assistant, 08/2021, 01/2023, Inspected the service that was provided by Franchise to the customer, Maintained and built relationships with customer and franchisees, Analyzed financial statement, Validated that all statement were accurate and complete, Planned presentation for prospect Franchisee, Managing each Franchise scope of work, Billing and Collecting, Coordinated Directors schedule for upcoming meetings and events, Input new hire in ADP
Hobbies and Interests
- Data Entry
- Organizing
- Learning new skills
Languages
Spanish
Full Professional
Timeline
Vendor
Dolce Gabbana
02.2023 - 05.2024
Assistant Regional Director / Office Manager / HR Assistant
Stratus Building Solutions
08.2021 - 01.2023
Personal Assistant
Vox Electronics/Coltan Electronics/G&D Electronics/Cross Connection
11.2020 - 06.2021
Seasonal Cashier
Lowes
11.2020 - 06.2021
Sales Associate
SunglassHut
07.2018 - Current
HR Assistant
Bed Bath & Beyond
10.2016 - 12.2019
Associates in Social Behavioral Science -
Mt. San Jacinto Community College
Associates in Communications -
Mt. San Jacinto Community College
BS in Criminal Justice And Criminology -
Arizona State University
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