Athena Richards-Clare
Manchester,CT
Summary
Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Overview
4
4
years of professional experience
Work History
CNA/Administrative Assistant/Rehabilitation Technician
Preferred Therapy Solutions
Glastonbury, Connecticut
10.2024 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Monitored progress on projects assigned by upper management.
- Coordinated communication between therapists, physicians, family members and other healthcare professionals involved in a patient's care plan.
- Prepared equipment prior to treatment sessions and cleaned up afterwards.
- Observed patients during treatment activities to ensure safety and effectiveness.
Hospice Home Care CNA
Trinity Health
Hartford, Connecticut
01.2024 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Process schedule by geographic location for better ensure better time and travel management
- Customer service with communication
- Formal hospitality
- Provided comfort measures with understanding to empathetic and compassionate care
- Mileage forms
Outreach Worker
Vinfen, Greater Boston
Windsor , CT
02.2022 - Current
- Developed and implemented outreach plans to engage target populations.
- Conducted needs assessments of clients in order to develop individualized service plans.
- Initiated contact with potential clients through phone calls, emails, and home visits.
- Provided assistance with basic needs such as housing, employment, healthcare.
- Facilitated group sessions for clients focused on topics such as financial literacy and job readiness.
- Maintained accurate records of client interactions using a computer database system.
- Collaborated closely with social workers, case managers, physicians, and other professionals to ensure client success.
- Attended conferences related to outreach work in order to stay current on best practices.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
CNA
Westside Care Center
Manchester
11.2020 - 07.2024
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Group Home House Manager
Whole Life Inc
New London, Connecticut
01.2022 - 10.2022
- Organized and maintained household inventory records, including supplies and equipment.
- Monitored service provider performance to ensure quality of services delivered.
- Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
- Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
- Ensured compliance with local health and safety regulations at the residence.
- Implemented policies to ensure proper use of resources in a cost-effective manner.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Communicated with maintenance team on damages to repair.
- Greeted job applicants and provided them with necessary paperwork to complete their interview process.
- Assisted in scheduling interviews for candidates, ensuring that the appropriate personnel were available at the designated time.
- Reviewed submitted applications and resumes to ensure accuracy of information prior to interviewing process.
- Maintained records of all interviewed candidates including contact information, qualifications, and other relevant data.
- Conducted pre-interview phone screenings with potential job applicants.
- Prepared offer letters for successful job applicants and assisted them in understanding company policies and procedures.
- Organized reference checks by contacting previous employers or references listed on applicant's resume.
- Ensured a positive candidate experience throughout the hiring process by providing timely communication regarding status updates and feedback.
Education
CNA Certification - Healthcare
Capital Community College
Hartford, CT03-2011
GED -
New Britain High School
New Britain, CT06-2006
Some College (No Degree) - Healthcare For LPN
Stone Academy
East Hartford, CTSkills
- Toileting assistance
- Vital signs monitoring
- Maintaining confidentiality
- Compassionate communication
- Infection control procedures
- Observing responses
- Patient-focused care
- Monitoring fluids
- Transporting patients
- Recording vital signs
- Medical office administration
- End of life care
- Compassionate caregiver
- Supporting personal needs
- Family support and assistance
- Documentation expert
- Maintaining privacy
- Companionship and emotional support
- Bedside manner
- Feeding assistance expert
- Reliable team player
- Reliable transportation
- Compassionate
- Collecting vital signs
- Interdisciplinary communication
- Trustworthy companion
- Calm and level-headed under duress
- Quick problem solver
- Intake recording
- Catheter change and preparation
- Assisting with personal grooming
- Admitting support
Timeline
CNA/Administrative Assistant/Rehabilitation Technician
Preferred Therapy Solutions
10.2024 - Current
Hospice Home Care CNA
Trinity Health
01.2024 - Current
Outreach Worker
Vinfen, Greater Boston
02.2022 - Current
Group Home House Manager
Whole Life Inc
01.2022 - 10.2022
CNA
Westside Care Center
11.2020 - 07.2024
CNA Certification - Healthcare
Capital Community College
GED -
New Britain High School
Some College (No Degree) - Healthcare For LPN
Stone Academy