Kelly Goodson
Winter Haven,FL
Summary
Dedicated Registered Nurse with over 13 years in Emergency and Critical Care Nursing as well as Telehealth Medicine and Telehealth Triaging that loves to collaborate with peers and fellow staff and works closely with others to facilitate professional growth. Team player that believes in working together with others to achieve a higher goal. Keeps up to date regulations and professional ongoing necessary education within the medical field. Highly organized and love mentoring and precepting new graduate nurses coming into the exciting and vast world of the medical field.
*REFERENCES UPON REQUEST
Overview
13
13
years of professional experience
1
1
Certification
Work History
Telehealth Triage Nurse, RN
Pinnacle Home Care
12.2023 - Current
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
- Integrated evidence-based practices into daily tasks, ensuring consistency in delivering high-quality care across all populations served.
Telemedicine/ Teletriage- Nurse Educator RN
Polk County Public Schools
11.2017 - 07.2021
- Organized short-term educational programs such as lectures and workshops to address specific clinical topics for nurses to implement during triage and telehealth visits with students.
- Assessed educational needs of trainees and researched clinical instruction trends to develop educational curriculum and competency tools for clinical procedures via telemedicine for special needs and hospital homebound students
- Demonstrated appropriate use of equipment such as trachs and gastrostomy tubes, VNS magnets, Accessing ports, and provided operational guidance and competency based training to fellow nurses and how to assess via telehealth visits with students and parents.
Telehealth Care Transition Coordinator- TCTC- RN
Baycare Home Care
02.2015 - 11.2017
- Assisted patients in process of navigating post-acute care via Tele triage and tel health medicine.
- Implemented and piloted as well as integrated the new telehealth triage and telehealth medicine through successful healthcare program professionalism, quality of care, medical teaching and patient satisfaction.
- Assessed, planned and implemented services to provide safe transition from acute care to home ensuring patient was telehealth knowledgeable and compliant to decrease 30 day readmissions into the hospital.
- Integrated evidence-based clinical guidelines, preventive guidelines and protocols to promote quality post-acute care.
- Scheduled and implemented patient visits via telehealth and triaged patient’s condition through our telehealth program.
- Helped to integrate this new telehealth based triage nursing throughout the BayCare hospitals in Florida.
Emergency/Critical Care Nurse -RN
BayCare Health System Inc.
06.2011 - 03.2017
- Triaged patients coming into the Emergency Room based on acuity as well as received patients via EMS into the Emergency Department Administered medications via oral, subcutaneous intramuscular injections, IV and monitored patient’s responses according to Doctors orders and protocols.
- Provided direct patient care, stabilized patients and determined next course of action
- Managed care from admission to discharge
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Assembled admissions pages and added new pages to patients' charts
- Organized and replenished unit supplies to maintain team readiness for expected demands
- Collected and transported specimens to prepare for lab testing
- Supported patient admissions, discharges and transfers to promote team productivity
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Collected laboratory specimens, dropped off at laboratories and picked up test results
- Answered patient assistance calls, assessed needs and offered qualified support.
Education
RN-MSN Nursing - Nursing Practice
Chamberlain University
Registered Nurse Nursing -
Polk State College Collegiate High School
05.2013
Diploma General Education -
Winter Haven High School
05.1996
Skills
- Triaging patient’s according to acuity and National Nursing Standards
- Telehealth Medicine and Education via telehealth screenings and visits
- Professional Development
- Completing physical assessments
- Verbal communication
- Resource management
- Mentoring proficiency
- Supervising
- Charge Nursing
- Precepting new Nursing Graduates
- Teaching material preparation
- Interventions
- Evidence Based Practice
- Medical/surgical nursing
- Competency-based education
- Alternative learning styles
Accomplishments
- Certified Telehealth Nurse
- Hold Multi-Compact State RN License
- Member of American Nurses Association
- Proud recipient of Daisy Award
- ACLS certified
- PALS certified
- BLS certified
- ANIH Stroke certified
- Proud mentor and preceptor of new graduating nurses coming into the nursing field.
Personal Information
Title: RN
Affiliations
- American Nurses Association
- National Telehealth Medicine Association
- Florida Board of Nursing Disaster Preparedness Team
Certification
- National Telemedicine Certified and Triage
- ACLS
- PALS
- PEARS
- BLS
- ANIH Stroke Certified
- Certified in all Multi-compact states my license covers
Timeline
Telehealth Triage Nurse, RN
Pinnacle Home Care
12.2023 - Current
Telemedicine/ Teletriage- Nurse Educator RN
Polk County Public Schools
11.2017 - 07.2021
Telehealth Care Transition Coordinator- TCTC- RN
Baycare Home Care
02.2015 - 11.2017
Emergency/Critical Care Nurse -RN
BayCare Health System Inc.
06.2011 - 03.2017
RN-MSN Nursing - Nursing Practice
Chamberlain University
Registered Nurse Nursing -
Polk State College Collegiate High School
Diploma General Education -
Winter Haven High School
- National Telemedicine Certified and Triage
- ACLS
- PALS
- PEARS
- BLS
- ANIH Stroke Certified
- Certified in all Multi-compact states my license covers
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