Kelly Gradeless
Whittier,Ca
Summary
To secure a challenging career emphasizing increasing responsibility, personal growth, and professional achievement.
Overview
21
21
years of professional experience
Work History
Maid/House Cleaner, Owner of HCS
Halo's Cleaning Service,
07.2021 - Current
- Maintained high standards of cleanliness and hygiene in all areas of the home
- Performed detailed deep cleaning services in residential homes and offices, including scrubbing, dusting, vacuuming, and mopping floors, trash removal, etc.
- Provided basic, deep clean, move-in, move-out, post construction cleans, and organizational services.
Maid
M&I Maids
03.2019 - 07.2021
- Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
- Trained new staff members on company policies, procedures, and best practices to ensure consistent service delivery.
- Preformed all cleaning task, dusting, scrubbing, vacuuming, mopping, dishes, laundry, organization task and trash disposal.
Fullfilment Associate
Amazon Warehouse
10.2016 - 03.2019
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Scan packages and place on correct pallets. Wrap pallets and transport to shipping and receiving area. Work in problem solving, resolving issues; open packages, damage items, etc.
UM Coordinator & UM Director's Assistant
Bright Health Physicians
01.2012 - 05.2014
- Process internal and external memoranda and correspondence, minutes and forms with accuracy and timeliness, distribute and file appropriately, include taking dictation, transcribing correspondence and reports, and proofreading typed material, assist with clerical services
- Support medical directors in their committee chair roles by developing and distributing meeting agendas, taking and distributing meeting minutes and tracking of follow up activities
Medical Assistant
Dr. Jack Rubin, M.D. Nephrologist
07.2010 - 12.2011
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Receptionist, Parts Order Desk Clerk, Proof Reader
AppleOne Employment Agency
04.2004 - 06.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Ensured accuracy and consistency in text by meticulously proofreading documents.
- Managed inventory levels and coordinated with suppliers to maintain optimal stock for parts orders.
Education
Diploma - Medical Assisting
Professional Career Institute
Cerritos, Ca07-2010
Diploma - Medical Billing & Coding
Professional Career Institute
Cerritos, CA04-2007
Skills
- Housekeeping
- Customer service
- Time management
- Health and safety compliance
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Data entry
- Electronic medical records
- Specimens collection and processing
- Organization skills
- Administrative support
LANGUAGES
English
Tagalog
Timeline
Maid/House Cleaner, Owner of HCS
Halo's Cleaning Service,
07.2021 - Current
Maid
M&I Maids
03.2019 - 07.2021
Fullfilment Associate
Amazon Warehouse
10.2016 - 03.2019
UM Coordinator & UM Director's Assistant
Bright Health Physicians
01.2012 - 05.2014
Medical Assistant
Dr. Jack Rubin, M.D. Nephrologist
07.2010 - 12.2011
Receptionist, Parts Order Desk Clerk, Proof Reader
AppleOne Employment Agency
04.2004 - 06.2009
Diploma - Medical Assisting
Professional Career Institute
Diploma - Medical Billing & Coding
Professional Career Institute
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