Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Guiles

Ft Worth,TX

Summary

Dependable and motivating restaurant industry manager with 25 years of experience and equipped for fast-paced work environment. Adaptive and deadline-oriented consistently utilizes resources to handle expected operational needs and has the ability to adapt and enforce company standards. Works effectively with attention to detail and a hardworking approach. Seeks out opportunities to go beyond basics, improve processes, increase customer satisfaction and team member retention. A leader that helps motivate others to succeed and creates a fun atmosphere that includes camaraderie and healthy work ethics. Passionate about integrity,communication, people management, turnover,food safety and the ability to support employees.

Overview

20
20
years of professional experience

Work History

Kitchen Manager

Texas Roadhouse
09.2021 - Current
  • Effectively can manage 50 back of house employees while maintaining consistent prep, cooking procedures and sustaining company standard ticket times.
  • Responsible for scheduling, budgeting, production workflow and inventory management.
  • Ability to maintain high standards of food safety and a clean work environment.
  • Ability to reduce turnover based on cross training, detailed training practices and producing a environment that builds camaraderie.
  • Maintain the process of managing and ordering food supplies while minimizing waste to control cost.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.

General Manager

Buffalo Wild Wings
12.2007 - 09.2021
  • Exemplifies an approachable leadership style, professional maturity and upholds integrity.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Held managers accountable for achieving company measured metrics, while complying to brand standards.
  • Mentored team members to become key employees and eventually into restaurant managers. As well as developing managers into general managers.
  • Successfully was a top 25 store out of 900 stores in back to back years in 2011 and 2012.
  • Was chosen to help assist franchise locations to convert into company locations. Also covered multiple stores for support during new store openings.
  • Oversaw 50 plus team members, key employee's and a 4 person management staff.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Developed and maintained relationships with customers and vendors.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.

Kitchen Manager

Pei Wei Asian Kitchen
03.2006 - 12.2009

Kitchen Manager

Abuleos
03.2004 - 03.2006

Education

Associate of Science - General Studies

Sam Houston State
Huntsville, TX

Associate of Science - General Studies

Ranger Jr College
Ranger, TX

Skills

  • Multitasking and Organization
  • Inventory Management
  • Food Safety
  • Problem-solving
  • Customer Service
  • Team Oriented
  • Profit oriented
  • Positive attitude
  • Attention to detail
  • Flexibility

Timeline

Kitchen Manager

Texas Roadhouse
09.2021 - Current

General Manager

Buffalo Wild Wings
12.2007 - 09.2021

Kitchen Manager

Pei Wei Asian Kitchen
03.2006 - 12.2009

Kitchen Manager

Abuleos
03.2004 - 03.2006

Associate of Science - General Studies

Sam Houston State

Associate of Science - General Studies

Ranger Jr College

Similar Profiles

CREATE PROFILE
Kelly Guiles