Kelly Hansen
Selma,NC
Summary
Dependable professional with extensive experience in human resources management and legal affairs. Expertise in developing policies and ensuring compliance, while fostering a positive workplace culture through effective coaching and employee relations strategies.
Overview
30
30
years of professional experience
Work History
Director of Human Resources and Legal Affairs
Tompkins International, LLC
05.2018 - Current
- Maintain and develop policies and ensure compliance
- Manage daily human resources staff and functions including employee relations, employee onboarding, leave administration, and performance management
- Managed employee relations issues through coaching and counseling to foster a positive workplace environment.
- Serve as coach/advisor for performance management issues
- Design and update the companies’ annual performance review processes and procedures
- Create and update companies’ employee manuals
- Ensure all staff activities and operations are performed in compliance with applicable state, local and federal regulations
- Oversee talent management cycles and process to include workforce planning, talent reviews, performance management and succession planning
- Identified and attracted qualified candidates to enhance workforce in multiple business units.
- Developed Company Culture Team to create programs enhancing company culture.
- Implemented culture surveys 2-4 times per year, reviewed results, and collaborated with leadership to provide guidance for business unit improvements.
- Draft, review, and redline Master Services Agreements, Non-Disclosure Agreements, Logistic Services Agreements, Subcontractor Agreements, Recruiter Agreements and other various legal contracts
- Prepare Annual Board Consents for 7 business units
- Assist in the formation of business units inside and outside of the United States
Paralegal Supervisor for the Creditor’s Rights Bankruptcy and Foreclosure Department
Smith Debnam Narron Drake Saintsing & Myers, LLP
05.1999 - 05.2018
- Supervised paralegals and legal assistants to maintain timely and accurate work completion.
- Drafting, implementing, and directing procedures and policies for staff
- Interviewed potential candidates and facilitated the onboarding process for new employees.
- Managed staff scheduling to ensure adequate coverage for all shifts.
- Drafting and conducting staff annual reviews
- Coached employees to strengthen mutual trust and resolve performance issues, contributing to a supportive work atmosphere
- Drafting and implementing performance improvement plans
- Generated monthly and quarterly productivity reports, informing attorneys and firm owners on case management and profitability
- Reviewed pre-bills for accuracy prior to billing clients
- Monitored staff certifications to ensure compliance with requirements.
- Cultivated positive relationships with clients, staff, and attorneys to foster a collaborative work environment and enhance customer service
- Executed marketing initiatives aimed at building relationships with potential and existing clients.
- Drafted and reviewed recruiting contracts from outside recruiters.
- Planning of client events, staff events, and conducting weekly staff section meetings
Paralegal for Creditor’s Rights Bankruptcy and Foreclosure Department
Smith Debnam Narron Drake Saintsing & Myers, LLP
01.1999 - 01.2010
- Oversaw attorney court calendars and communicated with clients to advance cases through the legal process efficiently.
- Prepared court files and reviewed real estate title searches to support case readiness and accuracy.
- Drafted civil legal pleadings, special proceedings pleadings, last wills, living wills, and powers of attorney to ensure compliance with legal standards.
Human Resources Assistant at R.H. Donnelly (temporary position)
Kelly Services
01.1997 - 01.1999
- Conducted phone interviews to assess qualifications of potential candidates and facilitate hiring process
- Maintained employee information by entering and updating employee and status- change data
- Supported Human Resources Director by coordinating schedules and organizing documentation
Education
Paralegal Certification -
North Carolina State Bar
01-2022
BS - Justice Studies, Business Administration
NC Wesleyan College
AAS - Criminal Justice
Wake Technical Community College
Human Resources Management Certificate -
Cornell University
Compensation and Benefits Studies Certificate -
Cornell University
Employment Law Certificate -
Cornell University
Skills
- HR compliance
- Talent acquisition
- Onboarding processes
- Training development
- Contract negotiation
- Contract analysis
- Policy creation
- Policy formulation
- Strategic planning
- Organizational management
- Organizational change
- Performance evaluation
- Benefits management
- Workplace relations
- Dispute resolution
- Issue resolution
- Stakeholder engagement
- Business partnership
- Talent acquisition
- Executive support
- Communication skills
- Cultural awareness
- Contract analysis
Timeline
Director of Human Resources and Legal Affairs
Tompkins International, LLC
05.2018 - Current
Paralegal Supervisor for the Creditor’s Rights Bankruptcy and Foreclosure Department
Smith Debnam Narron Drake Saintsing & Myers, LLP
05.1999 - 05.2018
Paralegal for Creditor’s Rights Bankruptcy and Foreclosure Department
Smith Debnam Narron Drake Saintsing & Myers, LLP
01.1999 - 01.2010
Human Resources Assistant at R.H. Donnelly (temporary position)
Kelly Services
01.1997 - 01.1999
Paralegal Certification -
North Carolina State Bar
BS - Justice Studies, Business Administration
NC Wesleyan College
AAS - Criminal Justice
Wake Technical Community College
Human Resources Management Certificate -
Cornell University
Compensation and Benefits Studies Certificate -
Cornell University
Employment Law Certificate -
Cornell University