Kelly Harding
Blowing Rock,NC
Summary
Accomplished Chief Probation/Parole Officer with a proven track record at the State of North Carolina, enhancing community safety and fostering offender rehabilitation. Expert in policy enforcement and motivational interviewing, I've led teams to achieve strategic goals through effective communication and collaboration. Skilled in risk assessment and problem-solving, I prioritize professional growth and stakeholder engagement.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Chief Probation/Parole Officer
State of North Carolina
04.2022 - Current
- Direct line supervision of Probation/Parole Officers, Judicial Service Coordinator and Administrative Assistance.
- Organize and manage the workflow of the unit to meet goals and strategies of Community Supervision.
- Strengthened communication between stakeholders by participating in multidisciplinary team meetings focused on offender management strategies.
- Mentor probation officers by sharing expertise in caseload management, risk assessment tools, and supervision techniques.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Coordinating workflow, work schedules, and time entry.
- Ensure quality supervision and appropriate responses to noncompliance issues.
- Encourage professional growth and career development.
Probation/Parole Officer
State of North Carolina
07.2001 - 04.2022
- Conducted regular home visits, employment checks, and drug screenings to confirm compliance with probation or parole conditions.
- Developed strong rapport with offenders through consistent communication while enforcing accountability for their actions.
- Enhanced community safety by monitoring and supervising probationers and parolees in compliance with court orders.
- Identified potential risks to community safety through rigorous assessments of offender behavior patterns and needs.
- Facilitated positive change among offenders by utilizing motivational interviewing techniques during interactions.
- Mentored new probation officers by sharing expertise in caseload management, risk assessment tools, and supervision techniques.
- Ensured accurate record-keeping by maintaining detailed documentation of offender progress, violations, and actions taken.
- Participated in ongoing professional development opportunities to stay current with best practices in probation and parole services.
Distribution/Accounts Receivable Clerk
Krispy Kreme Donuts
11.1994 - 08.1999
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Education
Bachelor of Science - Accounting
Gardner-Webb University
Boiling Springs, NC05-2009
Bachelor of Science - Criminal Justice
Western Carolina University
Cullowhee, NC05-2001
No Degree - Transfer Classes
Catawba Valley Community College
Hickory, NC05-2001
High School Diploma -
St. Stephens High School
Hickory, NC05-1996
Skills
- Policy Enforcement
- Attention to Detail
- Problem-solving abilities
- Adaptability and Flexibility
- Decision-Making
- Teamwork and Collaboration
- Lead Instructor for Motivational Interviewing
- Trainer for Static 99 and Sex Offender Supervision
- Effective, Interpersonal and Written Communication
- Team Collaboration
Certification
- Basic Course for Adult Probation/Parole Officer
- Basic Course for Adult Probation/Parole Intensive Supervision Officer
- Firearm Certification
- Enhancing Skills for Peak Performance
- State of NC Advanced Corrections Certification
Timeline
Chief Probation/Parole Officer
State of North Carolina
04.2022 - Current
Probation/Parole Officer
State of North Carolina
07.2001 - 04.2022
Distribution/Accounts Receivable Clerk
Krispy Kreme Donuts
11.1994 - 08.1999
- Basic Course for Adult Probation/Parole Officer
- Basic Course for Adult Probation/Parole Intensive Supervision Officer
- Firearm Certification
- Enhancing Skills for Peak Performance
- State of NC Advanced Corrections Certification
Bachelor of Science - Accounting
Gardner-Webb University
Bachelor of Science - Criminal Justice
Western Carolina University
No Degree - Transfer Classes
Catawba Valley Community College
High School Diploma -
St. Stephens High School
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