Summary

Work History

Education

Skills

Community Outreach

References

Timeline

Kelly Hauck

Puyallup,WA

Summary

Self-motivated professional, highly proficient in developing creative solutions and implementing objective decision making.
Maintains positive attitude and works hard to build team and customer relationships.
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Results-oriented with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Passionate about philanthropic endeavors. Her volunteer work with organizations such as the Angel One Foundation, Habitat for Humanity, and 'Raising Girls' exemplifies her commitment to social causes.

Work History

Loan Officer

NMLS ID 1726643

Peirce County, WA

2017 - Current

Developed and maintained relationships with potential customers and current clients to increase loan business. Personal average of 20 Million in loan revenue annually.
Reviewed credit histories, income statements, and other financial information of loan applicants. Counseled clients on debt management and repayment plans.
Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.

General Manager

Desert Sun Corp

Bonney Lake, WA

#1 in total annual sales out of 500 associates and 13 Salons in 2016 & 2017
Provided technical support for customers , answering questions about product features , capabilities and cost. Enhanced sales volume through skilled support to both new and inactive customers.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Managed daily operations of sales , supervised staff, and scheduled employees accordingly

Membership Service Manager

24 Hour Fitness

Salt Lake City, UT

Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Created schedules and monitored payroll to remain within budget.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Education

Some College (No Degree) -

Tacoma Community College

Tacoma, WA

Skills

Meticulous attention to detail, focused on customer satisfaction
Excels in Customer Service & Sales
Experienced in managing large teams & New hire training

Schedule Coordination, Team Building and Leadership
Complaint resolution & client retention
MS Office & CRM Software

Community Outreach

Women's Council of Realtors Tacoma/Pierce County Network, Angel One Foundation, Raising Girls, PTSD Foundation of America, Habitat for Humanity

References

References available upon request.

Timeline

Loan Officer

NMLS ID 1726643

2017 - Current

General Manager

Desert Sun Corp

Membership Service Manager

24 Hour Fitness

Some College (No Degree) -

Tacoma Community College

Kelly Hauck

Summary

Work History

Loan Officer

General Manager

Membership Service Manager

Education

Some College (No Degree) -

Skills

Community Outreach

References

Timeline

Loan Officer

General Manager

Membership Service Manager

Some College (No Degree) -

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