Kelly Hebeler
Lake View,NY
Summary
Versatile and dynamic professional with a proven track record at Amazon and All Care for Women, LLP, excelling in roles requiring meticulous attention to detail and strong interpersonal skills. Expert in electronic health records management and patient scheduling, consistently enhancing operational efficiency and patient satisfaction. Demonstrates exceptional organizational and time management mastery, significantly improving workflow and performance metrics.
Overview
5
5
years of professional experience
Work History
Nanny
Allison Foy
Tonawanda, NY
03.2022 - Current
- Engaged in educational activities like reading and crafts to encourage learning and creativity.
- Ensured physical and social well-being of each child.
- Implemented daily routines to foster a structured and nurturing environment.
Warehouse Associate
Amazon
Lancaster, NY
10.2019 - 02.2021
- Used pallet jacks to move items to and from warehouse locations.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- BUF5 worked as scanner, water spider, sort slide, problem solve.
Medical Assistant
Buffalo Medical Group
Orchard Park, NY
2014 - 2018
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- EDC and high-risk pregnancy lists were provided daily for providers to ensure deliveries are billed.
Office Manager
All Care for Women, LLP
West Amherst, NY
1995 - 2014
- Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
- Directed and oversaw office personnel activities.
- Used judgment and initiative in handling confidential matters and requests.
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Associate of Science - General Studies
Erie Community College
Buffalo, NY06.1988
Skills
- Attention to detail
- Professional telephone etiquette
- Electronic health records management
- Effective multitasking
- Organizational skills development
- Time management mastery
- Strong interpersonal skills
- Insurance verification proficiency
Timeline
Nanny
Allison Foy
03.2022 - Current
Warehouse Associate
Amazon
10.2019 - 02.2021
Medical Assistant
Buffalo Medical Group
2014 - 2018
Office Manager
All Care for Women, LLP
1995 - 2014
Associate of Science - General Studies
Erie Community College
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