Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Kelly Henderson

Manasquan,New Jersey

Summary

Dependable and quick-learning team player with effective communication and organization skills. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Account Manager, Intern

Lite, Fashion
01.2020 - 03.2020
  • Assisted in the sale of new client accounts-cold calling, following up on potential leads,expired accounts, tele-marketing, social media marketing, networking - Created and demonstrated proposals - Facilitated the sale of 2 accounts that averaged 10,000 in subscription revenue - Managed client accounts, obtained all essential information from the client, and provided them with credentials after purchase
  • Coached clients on how to navigate our platform and place merchandise orders
  • Managed all merchandise; conducted inventory logs/photographed all product before and after client use - Filled client orders and handled shipping /receiving product - Provided 24-7 virtual customer support
  • Was offered a full-time position, unfortunately, the company went out of business due to the pandemic & its effect on the fashion industry.

Sales and Marketing Associate

Bella Rosa Riding Academy
05.2020 - Current
  • Supported sales and marketing teams in creation and implementation of marketing campaigns.
  • Styled and photographed horses for sale to make more marketable, wrote captivating descriptions proven to draw in clients,shot and edited videos highlighting horses abilities
  • Social media manager; Developed unique digital content and designed modern branding for website/social media pages
  • Responsible for ensuring the overall well-being of horses and riders in a variety of situations (ie., boarding, training, sales, and transport)
  • Developed online ads, designed campaigns & networked- Showcased horses for sale, created online ads/profiles
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Completed as many as 60 outbound calls each day to warm and cold leads.
  • Demonstrated products (Horses for Sale & Stable Facility Boarding) to customers, answered questions and redirected objectives to positive features.
  • Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.

Education

Bachelor of Science - Labor Studies and Employee Relation, Work Organization and Management

Rutgers, The State University of New Jersey
06.2020

Skills

  • Proficient in all Microsoft Office
  • Applications (Excel/Word/PowerPoint)
  • Content marketing
  • Excellent verbal and written communication skills
  • Photography/ Video Editing
  • Product Design/Staging
  • Time Management
  • Customer Presentations
  • Sales Team Assistance
  • Social Media Digital Marketing
  • Consultative Sales Techniques
  • Direct Mail Campaigns
  • Product Marketing
  • Customer Inquiries and Responses
  • Brand Development
  • Client Retention
  • Efficient and Detail-Oriented
  • Upselling Products and Services
  • Building Customer Trust and Loyalty
  • Inbound and Outbound Calling
  • Customer Service and Assistance
  • Answering Emails
  • Solving Customer Concerns

Certification

  • Licensed Referral Real Estate Agent

Hobbies

Horse lover and competitive show jumper.

Timeline

Sales and Marketing Associate

Bella Rosa Riding Academy
05.2020 - Current

Sales Account Manager, Intern

Lite, Fashion
01.2020 - 03.2020

Bachelor of Science - Labor Studies and Employee Relation, Work Organization and Management

Rutgers, The State University of New Jersey

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Kelly Henderson