Alan J. Ramirez
Chicago,Illinois
Summary
Highly-motivated sales professional with 8+ years of experience in providing expertise in strategic lead generation, sales presentations, effective liaising, enterprise sales strategy, creative marketing, and category supervision across diverse sectors. Quota-surpassing sales executive with a consistent record of converting sales prospects into loyal, satisfied clients and building a network of referrals to increase sales.
Overview
11
11
years of professional experience
Work History
Finance Manager
McGrath City Hyundai
01.2022 - Current
- Transition customers from Sales to Finance during their vehicle purchase process, with a warm welcome
- Conduct consultive interviews to determine customer financing needs and payment options
- Present a fully transparent pricing menu to customers detailing their financing options and products including service contracts, GAP and other beneficial ancillary programs
- Prepare paperwork and finalize financial transactions in a legal and ethical manner to ensure a strong lender relationship
- Achieve monthly forecasts for F&I income, penetration levels, and customer service
- Provide an exceptional customer experience to drive loyalty
President CEO
VPS, LLC
11.2014 - 12.2022
- Employed and manage 50+ employees
- Consult, educate, strategize and successfully sell VPS Parking services to restaurants and business' in need of parking solutions
- Manage and oversee every aspect of the business including billing, payroll, hiring, scheduling and managing business budget
- Provide valet parking service to over 35+ accounts including companies like Westfield, Lettuce Entertain you, J.A Alexanders, Morton's, Uncle Julio's restaurants and many more
BMW Client Advisor & Assistant F&I Manager
Perillo BMW
02.2019 - 01.2022
- Initiated and maintained relationships with potential customers looking to buy or lease vehicles
- Took customers through a thorough needs analysis to properly determine vehicle needs
- Worked internet, phone and walk in leads using dealerships CRM (CRM Suite)
- Personally sold and delivered vehicles to ensure the highest level of customer service
- Consistently met and exceeded monthly sales quotas and goals (12-20 cars per month sold)
- Assisted Finance department as a backup F&I manager when sick or on vacation
- Oversee dealership customer loan organization and approval process
- Present warranties, service contracts, GAP insurance and other beneficial products offered by the dealership
- Accurately prepare all Federal, State and dealer paperwork related to the transaction and submit to dealership accounting department in a timely manner
Elite Account Director
Yelp
07.2017 - 02.2019
- Worked directly with local business' to help achieve their advertising goals through Yelp's advertising program
- Became an expert in Yelp's advertising solutions, and adapted product recommendations quickly to suit client needs by asking probing questions and handling objections
- Owned and managed a pipeline of 2,000+ accounts in Salesforce ranging from dentists to plumbers to restaurant owners
- Consulted, educated, strategized, and successfully sold Yelp advertising programs through a high volume of sales calls in a highly competitive quota-carrying role
- Achieved and consistently exceeded monthly sales quotas and goals
Account Executive
Cars.com
04.2017 - 07.2017
- Oversaw and managed a pipeline of 1,500+ car dealerships in North Carolina and Florida
- Maintained strong relationships with dealership partners
- Conducted in-depth sales presentations over the phone or other interactive technology channels, including product demonstrations that highlighted key benefits, return on investment and the value of solutions and services
- Upsold current clients on new Cars.com products
- Achieved and consistently exceeded monthly sales quotas and goals
Client Advisor
BMW Of Barrington – Motor Werks Auto Group
07.2015 - 04.2017
- Initiated and maintained relationships with potential customers looking to buy or lease vehicles
- Took customers through a thorough needs analysis to properly determine vehicle needs
- Worked internet, phone and walk in leads using dealerships CRM (CRM Suite)
- Personally sold and delivered vehicles to ensure the highest level of customer service
- Consistently met and exceeded monthly sales quotas and goals (12-18 cars per month sold)
Residence Ambassador
DRAPER & KRAMER – WALDORF ASTORIA CHICAGO
08.2014 - 06.2015
- Assist all Waldorf Astoria residents with requests
- Properly sort and distribute resident mail
- Provide excellent customer service to residents and guests
Valet Operations Manager
WALDORF ASTORIA CHICAGO, AUTOPARK, LLC
09.2012 - 08.2014
- Oversee and manage employees
- Manage daily hotel valet parking operation
- Attend board and hotel operation meetings
- Satisfy guests' needs
Education
Bachelor of Science - Arts And Entertainment Management
Los Angeles Film School - Hollywood
Los Angeles, CA05.2017
Associate of Arts -
Oakton Community College
Des Plaines, IL05.2013
High School Diploma -
Maine South High School
Park Ridge, IL05.2011
Skills
- Business Development and Planning
- Sales Presentation Planning
- Proficient in all Microsoft Office
- Relationship Building and Management
- Sales Expertise
- Proficient in Salesforce and other CRM's
- Proficient in CDK Global
- Proficient in Dealertrack
- Proficient in ATC and VITU
- Customer Service
- Customer Prospecting & Retention
- Influential Negotiation Skills
- Strategic Selling Skills
Timeline
Finance Manager
McGrath City Hyundai
01.2022 - Current
BMW Client Advisor & Assistant F&I Manager
Perillo BMW
02.2019 - 01.2022
Elite Account Director
Yelp
07.2017 - 02.2019
Account Executive
Cars.com
04.2017 - 07.2017
Client Advisor
BMW Of Barrington – Motor Werks Auto Group
07.2015 - 04.2017
President CEO
VPS, LLC
11.2014 - 12.2022
Residence Ambassador
DRAPER & KRAMER – WALDORF ASTORIA CHICAGO
08.2014 - 06.2015
Valet Operations Manager
WALDORF ASTORIA CHICAGO, AUTOPARK, LLC
09.2012 - 08.2014
Bachelor of Science - Arts And Entertainment Management
Los Angeles Film School - Hollywood
Associate of Arts -
Oakton Community College
High School Diploma -
Maine South High School