Kelly Hernandez
Richardson,TX
Summary
Service-oriented professional experienced in high-volume environments such as food and beverage and hospitality. Delivers outstanding guest experiences, manages workflows effectively, and maintains a welcoming atmosphere. Handles multiple tasks in fast-paced settings, resolves inquiries promptly, and ensures smooth operations. Strong communication and time management skills foster positive relationships with clients and colleagues.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Server
Gillespie's Tavern
Richardson, TX
2022.01 - 2026.08
- Provided exceptional customer service and maintained a welcoming dining experience.
- Delivered excellent customer service, enhancing customer satisfaction in fast-paced environment.
- Build positive relationships with customers through effective communication.
- Handled cash and credit transactions accurately, ensuring smooth financial operations during shifts.
- Demonstrated strong multitasking, teamwork, and problem-solving skills.
- Assisted with opening and closing duties, maintaining cleanliness and organization to support efficient operations.
Dental Assistant Externship
Comfort Dental
Richardson, TX
2026.07 - 2026.07
Hostess, Server
Amigos Aca y Alla
Richardson, Tx
2016.09 - 2022.10
- Delivered exceptional customer service to enhance guest satisfaction and foster welcoming dining atmosphere.
- Processed cash transactions accurately during sales and credit card transactions accurately
- Executed opening and closing duties while ensuring cleanliness and organization of dining area.
- Supported opening duties by preparing the dining area and closing duties while maintaining cleanliness and organization
Hotel Front Desk Receptionist
Magnuson Hotels
Plano, Texas
2019.11 - 2020.07
- Checked guests in and out of hotel, delivering excellent customer service to foster positive guest relationships
- Utilized reservation system to book rooms, adjust rates, and modify reservations and group meetings.
- Enhanced understanding of front desk services to improve guest interactions.
Education
Dental Replacement Training Academy -
Richardson, TXHigh School Diploma -
Berkner High School
Richardson, TXSkills
- Dentrix Software
- Dexis Digital X-Rays
- Intraoral Camera
- Taking Dental Impressions
- Sterilization and Infection Control
- Four-Handed Dentistry
- Charting Existing Conditions
- Periodontal Charting
- Pouring and Trimming Models
- Fabricating Acrylic Temporaries
- Fabricating Whitening Trays
- Team Collaboration
- Patient Communication
- Computer system
- Fast learning
Certification
- Texas Registered Dental Assistant (RDA)
- CPR Certification (May 28, 2026)
- Infection Control
- Dental Jurisprudence
- Dental Radiology
- Human Trafficking
Languages:
English (Fluent), Spanish (Fluent)
Timeline
Dental Assistant Externship
Comfort Dental
2026.07 - 2026.07
Server
Gillespie's Tavern
2022.01 - 2026.08
Hotel Front Desk Receptionist
Magnuson Hotels
2019.11 - 2020.07
Hostess, Server
Amigos Aca y Alla
2016.09 - 2022.10
Dental Replacement Training Academy -
High School Diploma -
Berkner High School