Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Kelly Hewitt

Kelly Hewitt

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

3
3
years of professional experience

Work History

Waitress

Crazy About You
01.2024 - Current
  • My primary focus is on delivering outstanding service while creating an elegant dining experience for our guests
  • This role requires not only attentiveness but also the ability to anticipate needs and respond promptly
  • I'm committed to upholding the highest standards of hospitality
  • Orchestrated efficient table turnover, increasing customer seating capacity by 30% during peak hours, while utilizing POS systems to streamline order processing and ensure accurate billing
  • Managing reservations, offering menu recommendations, and ensuring each dining experience is seamless and enjoyable.

Recruiter

Dexian
03.2023 - 12.2023
  • Working with Account Executive and Hiring Managers to fill requisitions quickly and with the most-aligned candidates
  • Supporting financial services as well as medical and tech clients on a variety of roles ranging from business operations and human resources to technical and creative
  • Working out of an ATS (Bullhorn) and relying on LinkedIn sourcing as well as network and pipeline to quickly identify candidates and track their progress from sourcing and screening to offer and onboarding
  • Conducting 20 screens, submitting 10-15 candidates, coordinating 2-3 interviews, and filling 1 role per week
  • Handling up to 15 requisitions at any given point, managing multiple roles and candidate processes.
  • Operated and maintained applicant tracking and candidate management systems.

Sales Assistant

Uzzi Amphibious Gear
05.2022 - 12.2022
  • Generated a 15% increase in sales by implementing customer centric sales strategies and utilizing advanced CRM tools to track and analyze consumer purchasing behaviors
  • Focused on delivering exceptional customer service by understanding clients needs and providing tailored product recommendations
  • I actively engaged with customers, showcasing our innovative gear and highlighting its unique features
  • Additionally, I collaborated with the team to enhance our sales strategies, resulting in increased customer satisfaction and loyalty
  • Traveled to various trade shows
  • This experience allowed me to engage directly with customers, showcase our innovative products, and gather valuable market insights.

Education

Psychology - Psychology

Keiser University
Miami, FL
01.2024

Skills

  • Team Leadership & Support
  • Client Relationships
  • Customer Service Management
  • Problem-Solving
  • Inventory Management Procedures
  • Process Optimization
  • Operational Efficiency
  • Spreadsheet Tracking
  • Analytical Thinking
  • Sales Support
  • Human Resources
  • Guest Relations Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Waitress

Crazy About You
01.2024 - Current

Recruiter

Dexian
03.2023 - 12.2023

Sales Assistant

Uzzi Amphibious Gear
05.2022 - 12.2022

Psychology - Psychology

Keiser University

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Kelly Hewitt