KELLY HILL
MADERA,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize and multitask effectively to achieve goals. Methodical and detail-oriented team player with expertise in team leadership. Upon the retirement of my father and sale of our family business that I have worked in since high school I am looking to take my knowledge and all I have learned over the years into a new field of work. I am a highly motivated individual and learn quickly. I have sailed 164 days at sea and would love the opportunity to work in an industry I am passionate about.
Overview
31
31
years of professional experience
Work History
Office Manager
Dr. Douglas O. Charters, O.D.
Fresno, California
06.1994 - Current
- Inventory control and frame buyer.
- Medium to High end frame sales and dispensing of lense materials.
- Developed policies and procedures for effective practice management.
- Assisted with regulatory issues such as compliance.
- Oversaw accounting, budgeting, and financial reporting.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Consulted with healthcare professionals on business decisions.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Created and implemented organizational policies and procedures.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Proficient at optical insurance and medical billing.
Substitute Teacher, K-12
Fresno Unified School District
Fresno, California
09.2009 - 06.2011
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Substitute Teacher, K-12
Coalinga/Huron Unified School District
Coalinga, California
09.2008 - 06.2009
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
Bachelor of Arts - Liberal Studies
California State University - Fresno
Fresno, CA05.2000
High School Diploma -
Herbert Hoover High School
Fresno, CA05.1996
Skills
- Office Management
- Cash Flow and Reconciliation
- Medical Billing and Collections
- Sales and Customer Service
- Friendly and Relatable
Timeline
Substitute Teacher, K-12
Fresno Unified School District
09.2009 - 06.2011
Substitute Teacher, K-12
Coalinga/Huron Unified School District
09.2008 - 06.2009
Office Manager
Dr. Douglas O. Charters, O.D.
06.1994 - Current
Bachelor of Arts - Liberal Studies
California State University - Fresno
High School Diploma -
Herbert Hoover High School