Kelly Johnson
Naples
Summary
Effective advisor, communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
IRoof LLC
Naples, FL
09.2025 - Current
- Developed and maintained relationships with commmercial general contractors, consultants, distributors, and building owners.
- Generated new business through prospecting, cold outreach, jobsite visits, and industry networking.
- Managed territory sales activities and identified growth opportunities within commercial and residential roofing markets.
- Presented commercial roofing systems, specifications, and product solutions to contractors and engineers.
- Coordinated with contractors, project managers, and operations teams to ensure successful project execution.
- Tracked project pipelines, bid opportunities, and customer interactions through CRM software.
- Collaborated with manufacturers and distribution partners to support product availability and customer service.
- Increased sales volume by developing strategic account plans and strengthening customer relationships.
- Attended preconstruction meetings, trade shows, and industry events to promote products and build relationships.
- Worked closely with estimating and logistics teams to ensure timely material delivery and customer satisfaction.
Business Development Specialist
Shell Consulting Group
Naples, FL
06.2020 - 05.2025
- Guided Clients through the process of receiving their Employee Retention Tax Credit.
- Helped over one hundred business owners with their Employee Retention Tax Credit. Over 15 million dollars in credit for my clients, bringing in over 5 million dollars in revenue for the company.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Education
Bachelor of Arts - Communication Studies
Florida Gulf Coast University
Fort Myers, FL03.2016
Skills
- Continuous Improvement
- Employee Management
- Work Planning and Prioritization
- Customer Relationship Management
- Client Relationships
- Project Management
- Client Engagement
- Attention to Detail
- Problem-Solving
- Decision making
- Adaptability and flexibility
- Teamwork and collaboration
Accomplishments
Was apart of the Florida Gulf Coast University Hockey team when we won our first ever National Championship in 2012.
Timeline
Sales Associate
IRoof LLC
09.2025 - Current
Business Development Specialist
Shell Consulting Group
06.2020 - 05.2025
Bachelor of Arts - Communication Studies
Florida Gulf Coast University