Kelly Kadelsik

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Opening/closing duties

Cash handling

Customer Service

Janitorial duties

Stocking and prep

Food running

Security

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, by motorized cart, and by foot.
• Checking Id's and wristbanding accordingly
• Worked at bars as well as festivals
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.