Operations
kelly keldsen
Crane Enterprises
Salt Lake City,UT
20
years of professional experience
Dynamic operations professional with a focus on cost control and process optimization. Adept at enhancing employee engagement and retention through effective HR policies and training initiatives, ensuring high-performance teams deliver exceptional results.
Work History
Director of Operations
10 Years 11 Months- Streamlined supply chain processes, improving efficiency and reducing lead times for product delivery.
- Analyzed and improved supply chain operations, resulting in reduced lead times and increased efficiency in product delivery.
- Established performance metrics to monitor operational effectiveness, driving continuous improvement initiatives.
- Established performance metrics to monitor operational effectiveness, driving continuous improvement initiatives In the oilfield Industry.
- Developed and implemented HR policies to enhance employee engagement and retention.
- Streamlined recruitment processes, reducing time-to-hire through effective sourcing strategies.
- Managed employee performance appraisal system, ensuring timely feedback and goal alignment.
- Conducted training sessions to improve team skills and compliance with company policies.
- Analyzed employee data to identify trends and inform decision-making in talent management.
Field Supervisor
2 Years 9 Months- Supervised field operations to ensure compliance with safety protocols and quality standards.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated logistics and scheduling for team assignments across multiple project sites.
- Trained and mentored new staff on operational procedures and equipment usage.
- Conducted performance evaluations to assess team productivity and identify training needs.
- Fostered strong relationships with clients to ensure satisfaction and address any concerns promptly.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Investigated issues and developed effective solutions.
- Contributed to business growth by identifying new opportunities for expansion in the local market.
- Completed site checks and leveraged computerized applications to document or record findings.
Truck Dispatcher
1 Year 4 Months- Utilized transportation management software to optimize fleet utilization
- Coordinated logistics and scheduling for efficient route management
- Monitored driver performance to ensure compliance with safety regulations
- Resolved issues related to delays or equipment failures promptly
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Developed strong working relationships with external partners such as carriers and shipping companies to ensure efficient collaboration in the transportation process.
- Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
- Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
- Facilitated communication between drivers and management, ensuring a seamless flow of information and enabling quick decision-making processes.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
Heavy Equipment Operator
4 Years 11 Months- Operated heavy machinery including excavators, bulldozers, and loaders at pit.
- Operated 988 cat loader fed crusher for production.
- Operated 980,982, cat loader for loadout
Crusher Foreman
1 Year 3 Months- Supervised daily operations of crushing equipment to ensure optimal performance and safety compliance.
- Trained and mentored crew members on safe operating procedures and equipment maintenance protocols.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime in production.
- Coordinated material handling logistics to optimize site productivity and resource allocation.
- Conducted regular inspections of machinery to identify maintenance needs and prevent operational disruptions.
- Used correct aggregate sizes and classifications for construction jobs.
- Managed daily production targets through effective communication and collaboration with cross-functional teams.
- Maintained accurate time and material records.
- Maintained production goals by keeping a steady flow of materials with charge lines loaded and discharge racks unloaded.
- Cultivated a high-performance work culture by motivating staff to achieve goals while maintaining a positive attitude under pressure.
- Streamlined crushing operations for optimal productivity, coordinating with team members for seamless execution.
- Maintained OSHA, MSHA and company or state rules and regulations.
- Dismantled and reassembled equipment using hoists, hand tools and power tools.
- Handled general cleaning of work area and maintenance areas.
- Supervised ongoing daily production phases.
- Welded broken parts and structural members using cutting torch and welding equipment.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Troubleshot equipment to reduce service calls and downtime.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
Education
High School Diploma
Skills
Operational optimization
Strategic planning and execution
Operational strategy
Operational strategy and execution
Cost control
Cost management
Timeline
Director of Operations
Crane Enterprises
03.2015 - 02.2026Read More
Field Supervisor
Trade Star INC
05.2012 - 02.2015Read More
Truck Dispatcher
E&L Transpotation
02.2011 - 06.2012Read More
Crusher Foreman
Staker Parsons
10.2009 - 01.2011Read More
Heavy Equipment Operator
Staker Parsons
03.2006 - 02.2011Read More
Santa Barbara High School
High School Diploma
Read More