Kelly Kelley
Salon Manager/Master Stylist
Fort Myers,FL
Summary
High-energy, resourceful and persistent Salon Team member with background working with Hair Salon and Spas serving high-end clientèle within the beauty industry. Exceptional attention to detail and latest trends in aesthetics and hair designs.
Overview
30
30
years of professional experience
Work History
Salon Manager, Master Hairstylist
Rue 62 Salon And Spa
Hoffman Estates, IL
05.2013 - 01.2024
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and spa services to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Trained new cosmetologists on makeup and skincare products and techniques
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance
Master Hairstylist
EOS Salon
04.2002 - 05.2013
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
- Recorded notes for future reference about customer preferences and services delivered.
- Developed loyal following of clients by providing high-quality services.
Redken Certified Educator
Redken New York
03.2000 - 05.2005
- Utilized innovative teaching techniques for in-salon classes.
- Chose materials and developed lesson plans to enhance skills for stylists.
- Prepared models hair, makeup and wardrobe for trade shows.
- Replenished inventory levels to support planned activities for classes and shows.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Developed and implemented engaging lesson plans to keep learner attention.
Owner of Preferred Hair Salon
Preferred Hair Salon
04.1994 - 10.2002
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Maintained full time clientele by providing excellent cuts, colors and perms.
- Oversaw calendar to manage team schedule and keep shifts appropriately staffed.
- Inspected salon stock, identifying shortages, replenishing items and maintaining consistent inventory.
Education
High School Diploma -
Arlington High School
Arlington Heights, ILCosmetology Education
Arlington Academy
Arlington Heights, ILSkills
- Guest Relations
- Team Leadership
- Appointment Scheduling
- Supply Ordering and Management
Timeline
Salon Manager, Master Hairstylist
Rue 62 Salon And Spa
05.2013 - 01.2024
Master Hairstylist
EOS Salon
04.2002 - 05.2013
Redken Certified Educator
Redken New York
03.2000 - 05.2005
Owner of Preferred Hair Salon
Preferred Hair Salon
04.1994 - 10.2002
High School Diploma -
Arlington High School
Cosmetology Education
Arlington Academy
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