Kelly Kelley
Youngstown
Summary
To obtain a position to utilize my Human Resource and Leadership experience with an opportunity for advancement.
Overview
2026
2026
years of professional experience
Work History
Shipping Coordinator
ClarkDietrich Building Systems
2024 - Current
- Coordinated shipping schedules to ensure timely delivery of materials and products.
- Managed inventory levels, tracking shipments to optimize supply chain
- Oversaw order fulfillment processes, ensuring compliance with company policies and customer requirements.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
Human Resource Recruiter
Infocision Management Corporation
2016 - 2024
- Interview and Recruit communicators
- Staff workers for sales and fundraising programs
- Process background checks and administer drug screens when required
- Set up new employees in ADP Recruitment Management
- Manage building budget and training schedules
- Set and approve worker schedules and vacation times
- Set up and run all company job fairs and “fun days”
In Class Trainer
Infocision Management Corporation
01.2004 - 01.2016
- Managed a team of 10-20 workers for sales and fundraising
- Taught all new hires policy, procedures, scripting, computer and phone skills / techniques
- Coached and trained communicators for quality, performance, and efficiencies
- Motivated and inspired team members to succeed daily and monthly goals
- Guide the communicator through the completion of their new hire paperwork in the ADP Virtual Edge system
- Responsible for the assignment and inventory of the headsets in the Call Center
Communicator/Quality Skills Analyst
Infocision Management Corporation
1998 - 01.2004
- Evaluated and constructively critiqued communicators phone calls
- Made sure they were professional and polite in all phone calls
- Responsible for daily/weekly journals
- In charge of compiling all data from the previous month
Education
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Youngstown Christian School
Youngstown, Ohio01.1995
Skills
Fast learner
Highly dependable
Excellent attention to detail
Honors/Awards
Quality Superstar 2000, Best Quality Skills Analyst 2004, Outstanding InClass Trainer 2007, 2013, Trainer of the Year 2014, Employee of the Quarter Human Resources Recruiter 2022
Timeline
In Class Trainer
Infocision Management Corporation
01.2004 - 01.2016
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Youngstown Christian School
Shipping Coordinator
ClarkDietrich Building Systems
2024 - Current
Human Resource Recruiter
Infocision Management Corporation
2016 - 2024
Communicator/Quality Skills Analyst
Infocision Management Corporation
1998 - 01.2004