Kelly Kim

• Greeted customers and provided exceptional customer service.
• Processed transactions using a point-of-sale system.
• Maintained up-to-date knowledge of store merchandise and policies.
• Conducted inventories on a regular basis to track stock levels.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

• Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences (cashier/barista roles).
• Memorized, prepared and served coffee, espresso drinks, blended coffees and teas.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits

• Operated cash register, collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.
• Answered incoming telephone calls to provide store, products and services information.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

My mother owns a barbershop called Clean Cuts and I sometimes help her out by managing customers, cleaning the floors and bathroom, etc.

I briefly volunteered at a Second Harvest Food Bank at Silicon Valley with my sister in 2019. We distributed food and sorted them out for people in need of them.