Kelly Kinny
Braintree,MA
Summary
Dedicated professional with a strong background in client-focused problem-solving, team leadership, and process improvement. Skilled in fostering positive relationships, enhancing team collaboration, and delivering exceptional service through attention to detail and effective decision-making. Eager to leverage expertise in communication and customer engagement to excel as a Server and contribute to an outstanding dining experience.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Consultant
Metrovision LLC
01.2024 - Current
- Developed successful solutions tailored to clients' specific needs.
- Utilized strong communication skills when interacting with clients or colleagues both verbally and written.
- Implemented process improvements resulting in increased efficiency throughout the organization.
- Wrote and edited reports, proposals, and presentations for clients.
Server Trainer
Brinkers International
09.2014 - 07.2026
- Mentored new employees by providing guidance on proper etiquette when interacting with customers.
- Served as positive role model and mentor for restaurant waitstaff.
- Guided guests through menu items to promote ultimate dining experience.
Assisted Living Caregiver
Greenbriar Healthcare Center
02.2007 - 06.2009
- Provided compassionate care to residents, ensuring safety and comfort in daily activities.
- Assisted with personal hygiene, meal preparation, and medication management for residents.
- Monitored health conditions and reported changes to nursing staff for timely interventions.
- Developed individualized care plans in collaboration with healthcare teams and family members.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2005
Mental Health
Southern New Hampshire University
Manchester, NH, USSkills
- Team leadership & development
- Problem-solving
- Decision-making
- Team collaboration
- Client relationships
- Attention to detail
- Customer service expertise
- Building rapport
- Customer service
Certification
Tip Certification
Timeline
Consultant
Metrovision LLC
01.2024 - Current
Server Trainer
Brinkers International
09.2014 - 07.2026
Assisted Living Caregiver
Greenbriar Healthcare Center
02.2007 - 06.2009
Mental Health
Southern New Hampshire University
High School Diploma -
Penn Foster Career School